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Re: Face scan

by Dylreal5
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Original Post

Re: NBA Live 18 face scan won't load

★★★ Newbie

Both emails are correct and it still won't upload the face scan into the game. This is annoying.

Message 31 of 80 (2,386 Views)

Re: Face scan

★★★★ Newbie
Agreed, wonder if 2k works easier
Message 32 of 80 (2,323 Views)

Re: Face scan

★★★★ Newbie

My PS4 cant read my face scan on the top right. Im already login in ps4 EA account. My phone recognizes the face scan already. Still cant download my face to nba live 18 ps4

Message 33 of 80 (2,316 Views)

Re: Face scan

Community Manager (retired)

Hey NBA fans, 

 

If you are still encountering issues with the Face Scan, I would advise you to try the solution found by this user.

 

That solution worked for other users, so it might work for you as well Angel well done @WooziesPromise, you're the MVP here ! 

 

Roulbox

Message 34 of 80 (11,526 Views)

Re: NBA Live 18 face scan won't load

★★★★ Newbie
How do I log into ea sports on my console?
Message 35 of 80 (2,032 Views)

Re: Face scan

★★★★ Novice

need to know this too let me know if u have answers please

Message 36 of 80 (1,965 Views)

Re: Face scan

★★★★ Novice

having same issues please help my face scan app is working and i have scanned my face but it wont upload to nba live 18, i cant even start the game or even play not even worth having the game EA please fix this both accounts are the same find another solution

 

Message 37 of 80 (1,961 Views)
Highlighted

Re: Face scan

★★★★ Novice

did anybody ever figure this out?

Message 38 of 80 (1,960 Views)

Re: Face scan

Community Manager (retired)

Hey @Dylreal5

 

Sorry for the delay on the response. 

 

It would be interesting for you, to check if your PSN ID / Gamertag is currently linked to your EA account.

 

Please check the following article for further information about how to link your console account to your EA account.

 

https://help.ea.com/en/help/account/linking-your-origin-account-with-your-psn-id-and-gamertag/

 

Roulbox 

Message 39 of 80 (1,947 Views)

Re: Face scan

★★★ Newbie
Will not up load to NBA16 but says complete on my phone an shows me the scan
Message 40 of 80 (1,880 Views)

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