September 2017
Both emails are correct and it still won't upload the face scan into the game. This is annoying.
October 2017
October 2017
My PS4 cant read my face scan on the top right. Im already login in ps4 EA account. My phone recognizes the face scan already. Still cant download my face to nba live 18 ps4
October 2017
Hey NBA fans,
If you are still encountering issues with the Face Scan, I would advise you to try the solution found by this user.
That solution worked for other users, so it might work for you as well well done @WooziesPromise, you're the MVP here !
Roulbox
November 2017
November 2017
need to know this too let me know if u have answers please
November 2017
having same issues please help my face scan app is working and i have scanned my face but it wont upload to nba live 18, i cant even start the game or even play not even worth having the game EA please fix this both accounts are the same find another solution
November 2017
did anybody ever figure this out?
November 2017
Hey @Dylreal5
Sorry for the delay on the response.
It would be interesting for you, to check if your PSN ID / Gamertag is currently linked to your EA account.
Please check the following article for further information about how to link your console account to your EA account.
https://help.ea.com/en/help/account/linking-your-origin-account-with-your-psn-id-and-gamertag/
Roulbox
December 2017