Unable to save game

by LaShunaW
Reply

Original Post

Accepted Solution

Unable to save game

★★ Novice

Hello,

I'm able to load my saved household SOMETIMES but I'm not able to save while in live mode. I've repaired and reinstalled my game but still unable to save or go to mange worlds as these options are greyed out.  I've updated my storage and speed. I've removed my mods and tried to load my saved games and it takes forever if it loads.  I put my mods back, I'm able to load my saved game but not able to save the progress OR go to manage worlds. The mange world and build mode icons while in live mode. I haven't been able to play SIMS in about a month. I've made all the updates to the game as well. Broken heart

Message 1 of 8 (529 Views)

Accepted Solution

Re: Unable to save game

@LaShunaW Do you get an error message when you can't save? Or a last exception file?

 

Also, have you checked through Broken/Updated Mods & CC ?


Sul sul!
I don't work for EA, and I don't do private support.
I do receive products from EA as part of the EA Creator Network.
Have you backed up your Saves? Checked for broken and updated mods/CC?

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Message 7 of 8 (370 Views)

All Replies

Re: Unable to save game

@LaShunaW Do you have mods or CC in your Mods folder? If so, do a "vanilla" test to see if a mod/CC is your problem: Move (not copy) the Mods folder to the desktop (or rename it), delete the file called localthumbcache, open the game to test, and exit without saving.


Sul sul!
I don't work for EA, and I don't do private support.
I do receive products from EA as part of the EA Creator Network.
Have you backed up your Saves? Checked for broken and updated mods/CC?
Message 2 of 8 (493 Views)

Re: Unable to save game

★★ Novice

Thank you for responding.  I've done that multiple times and that doesn't work. This is extremely frustrating. 

Message 3 of 8 (482 Views)

Re: Unable to save game

★★ Novice
@LaShunaW When I remove my molds/cc the game is stuck on the loading screen. When I put my mods/cc back the game loads sometimes. When it does load, I'm unable to save my progress, go to manage worlds or go to build mode when in live mode.
Message 4 of 8 (466 Views)

Re: Unable to save game

@LaShunaW When you remove mods/CC and delete localthumbcache, can you start a new game?


Sul sul!
I don't work for EA, and I don't do private support.
I do receive products from EA as part of the EA Creator Network.
Have you backed up your Saves? Checked for broken and updated mods/CC?
Message 5 of 8 (438 Views)

Re: Unable to save game

★★ Novice

Yes I am able to start a new game and save it.  I just can't save the progress from my older save files. 

Message 6 of 8 (388 Views)

Re: Unable to save game

@LaShunaW Do you get an error message when you can't save? Or a last exception file?

 

Also, have you checked through Broken/Updated Mods & CC ?


Sul sul!
I don't work for EA, and I don't do private support.
I do receive products from EA as part of the EA Creator Network.
Have you backed up your Saves? Checked for broken and updated mods/CC?
Message 7 of 8 (371 Views)

Re: Unable to save game

★★ Novice

I don't get an error message. I am currently checking my mods.

Message 8 of 8 (359 Views)
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