Re: Sims 4 Won't load On Mac, stays in Doc (Aug 2024)

by Bluebellflora
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Sims 4 Won't load On Mac, stays in Doc (Aug 2024)

★ Novice

So I've been playing the Sims 4 for years and I've never run into this kind of trouble. Ever since I made the switch to the EA app after previously using Origin my game will load in the dock and not open. I've surmised the issue has come through my mods folder. I've tried troubleshooting and getting rid of the mod folders that are causing the issue, but my cimputer is finicky. Sometimes I remove some folders and the game opens with no issues. Then I'll try and open the sims with the same folders and the game won't open. The only time the game opens with 100% success is when I take all of the mods out of the folder. I've already tried clearing the cache in the EA app and in the Sims 4. I've uninstalled and reinstalled the game. And removing the sims 4 folder from my documents folder and allowing the game to naturally generate a new one. My mods have never been acting up like this and I really don't want to play the sims without mods, but I don't know if my game will open properly anymore. Is anyone else running into this problem and can help me?

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Re: Sims 4 Won't load On Mac, stays in Doc (Aug 2024)

@kailab84

When you tried a whole new clean Sims 4 folder what files did you move over to the newly generated folder from the old one? Did you move the files in very small batches, testing after adding each batch? For example, does the game load vanilla with your saves but no Mods? And did you then test the Mods in small batches with those saves?

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Message 2 of 8 (485 Views)

Re: Sims 4 Won't load On Mac, stays in Doc (Aug 2024)

[ Edited ]
★ Novice

@Bluebellflora 

 

Yes, my game was able to load into the doc with my saves without issue if there were no mods in the folder.

Message 3 of 8 (474 Views)

Re: Sims 4 Won't load On Mac, stays in Doc (Aug 2024)

@kailab84

Ok. So it's a Mods problem. You need to test the Mods as explained in my last post and check whether they are compatible with the current patch level of the game.

Moved to the Mods forum.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Mac specific TS4 issues -
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Message 4 of 8 (466 Views)

Re: Sims 4 Won't load On Mac, stays in Doc (Aug 2024)

★ Novice

@Bluebellflora 

 

I've deleted my mods folder and my game loaded. But I decided to download new mods bc I don't like to play the game without them. I didn't download any script mods and only downloaded some clothing and hair. But for some reason my game still won't open. 

Message 5 of 8 (381 Views)

Re: Sims 4 Won't load On Mac, stays in Doc (Aug 2024)

@kailab84 Clothing and hair files can also be broken. Instructions for doing a 50-50 test to identify broken content are here: 50-50  A handful of known problem files are listed in Broken/Updated Mods & CC , including under previously broken. If every CC file seems broken, you might have an antivirus exception you need to add.


Sul sul!
I don't work for EA, and I don't do private support.
I do receive products from EA as part of the EA Creator Network.
Have you backed up your Saves? Checked for broken and updated mods/CC?
Message 6 of 8 (373 Views)

Re: Sims 4 Won't load On Mac, stays in Doc (Aug 2024)

★ Novice

@luthienrising 

How would I download an antivirus exception? This may be unrelated but while I'm playing I often get last exception notifications from MCCC, but I don't know how to read the reports so I ignore them. 

Message 7 of 8 (364 Views)

Re: Sims 4 Won't load On Mac, stays in Doc (Aug 2024)

@kailab84

Do you have antivirus installed on your Mac?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 8 of 8 (352 Views)
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