Re: SIMS 4 GAME WILL NOT OPEN AT ALL-Launches then goes back to Origin screen

by Bluebellflora
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SIMS 4 GAME WILL NOT OPEN AT ALL-Launches then goes back to Origin screen

★★ Novice

Hi, I haven't been able to open my game for the past three weeks. I try to start the game thru Origin and the Sims logo opens and nothing happens. Whenever I go to "force quit" the menu shows "Sims 4 nor responding". I have uninstalled and reinstalled, repaired, removed mods, I have redownloaded Origin and used the Origin repair tool as well. I have contacted Apple and they told me to start the game in safe mode.That worked one time, and hasn't work since. I am beyond frustrated and don't know what to do at this point. Any help is greatly appreciated 

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Accepted Solution

Re: SIMS 4 GAME WILL NOT OPEN AT ALL-Launches then goes back to Origin screen

@izolabullock22

Can you opt out of the beta macOS and go back to the public release? Beta is never supported.

Try a whole new Sims 4 folder by moving your existing one to the desktop and trying to launch the game.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Mac specific TS4 issues -
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Message 2 of 7 (558 Views)

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Re: SIMS 4 GAME WILL NOT OPEN AT ALL-Launches then goes back to Origin screen

@izolabullock22

Can you opt out of the beta macOS and go back to the public release? Beta is never supported.

Try a whole new Sims 4 folder by moving your existing one to the desktop and trying to launch the game.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 7 (559 Views)

Re: SIMS 4 GAME WILL NOT OPEN AT ALL-Launches then goes back to Origin screen

★★ Novice

Hi thank you that worked. Hopefully it will stay that way.

Message 3 of 7 (544 Views)

Re: SIMS 4 GAME WILL NOT OPEN AT ALL-Launches then goes back to Origin screen

★★ Novice
@Bluebellflora Hi, I did the steps you suggested and it worked yesterday. But it is doing the same thing as before
Message 4 of 7 (524 Views)

Re: SIMS 4 GAME WILL NOT OPEN AT ALL-Launches then goes back to Origin screen

@izolabullock22

What content from your old Sims 4 folder did you move into the new Sims 4 folder?

Are you still running the beta OS?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 5 of 7 (516 Views)

Re: SIMS 4 GAME WILL NOT OPEN AT ALL-Launches then goes back to Origin screen

★★ Novice

I opted out of beta and Im not sure how to go back to public release until a new update comes out. But I took the steps you provided and it was working the day before with mods/tray files etc. When I relaunched the game to start a new Sims 4 folder, I moved my mod/tray files from my desktop to the new files.

Message 6 of 7 (497 Views)

Re: SIMS 4 GAME WILL NOT OPEN AT ALL-Launches then goes back to Origin screen

@izolabullock22

Ok. So the game works without the CC/Mods, you move them back into the Sims 4 Mods folder and the game breaks again? It's a Mod issue. You need to figure out which Mod(s) is causing the issue by adding into the Mods folder in batches, testing the game after each batch until you find the problematic Mod(s).

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 7 of 7 (484 Views)
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