Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.349.1020 DX9
What expansions, game packs, and stuff packs do you have installed? Seasons Island Living Holiday celebration pack Get to work Get famous Discover university Cottage living City living Cats & dogs
Steps: How can we find the bug ourselves? ?
What happens when the bug occurs? I've seen this talked about and someone said it's fixed, but it 100% isn't. So sometimes the game works normally for a few hours, sometimes this happens instantly. The problem is that all of a sudden, the game breaks and I can't open any other menu except for the needs menu. I can't use anything that opens in a popup, for example publish books through the mailbox, buy books through the bookshelf etc etc. Nothing that opens into a new window that pauses the game. I also can't open any settings, or the menu where I would save and/or exit. I can go to the build mode, but then I can't return to live mode. I've deleted all my mods to see if they were the issue, it didn't help. The issues started happening after the updates this summer and they have not gone away. Today I've tried opening the game numerous times, but I can't play at all, as it instantly opens as broken.
What do you expect to see? The game to work normally :D
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. June/july patches? I play occasionally, but have always updated when the EA app prompts me to.
That's all.
