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Hero+

Re: My game won't launch- Sims 4

@sydtay2015 Please move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily not read by teh game.) Don't add anything to the new folder yet; just see whether you can get far enough to start a new save and play in live mode.

If the game still won't open, please run a dxdiag and attach it to a post, that is if your computer runs Windows.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,384 PostsLatest Activity: 8 hours ago

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luthienrising
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7 months ago
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My game won't launch- Sims 4","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:9226127"},"body":"

\n\n

If the game still won't open, please run a dxdiag and attach it to a post, that is if your computer runs Windows.

\n\n

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

","body@stringLength":"896","rawBody":"

\n\n

If the game still won't open, please run a dxdiag and attach it to a post, that is if your computer runs Windows.

\n\n

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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