March 2021
Hi @texboi210
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game, go to uni). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2021 - last edited March 2021
@crinrictan outdated version of SNB Bills is the main cause of this. There may be other mods causing the same problems, but every time it happened to me, SNB Bills was the cause.
How the problem starts:
Have an outdated version of the mod in the folder. The problem start when the bills are delivered, the second after you get the notification, you can save the game, exit to the main menu, load back the save and reproduce the problem.
The fix:
Roll back to a previous save, update the mod, wait for the bills to be delivered, save in a new savegame and exit, load back the save and check that the issue is fixed.
If it's not:
Exit the game, remove SNB Bills completely, load the working save, enter the family and save the game again. Exit the game and put the mod back, this should clean up a save already affected before the issue happens.
March 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2021
@crinrict I am able to do university from home with no problems but still having the issues with living on the dorms. I am sorry I have not responded earlier
March 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2021
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 4
What expansions, game packs, and stuff packs do you have installed? The Christmas pack
Steps: How can we find the bug ourselves? Can u guys just fix my game so that I can play on one of my household and see my characters
What happens when the bug occurs? I can’t play any of my households and if I can I can’t see my characters
What do you expect to see? To be able to play on my house holds and see my characters
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
It stays like that or when I’m in the house I can’t see anybody I don’t have a picture of that
April 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2021
Product: Simler 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? Nothing
Steps: How can we find the bug ourselves? just enter any game or create a new sim and start playing
What happens when the bug occurs? game unplayable
What do you expect to see? fix the game
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Hello there. I have a problem in Sims 4. My game opens normally. I can do CAS. I can build a house. But when I buy a plot with the family or sim I made, I am directed to the plot. When I come to the plot, my sims are not visible. Appearances and traits. I deleted the mods folder. I stopped the CCs. I deleted and reinstalled the game. But it didn't work. I can't play any games right now. With no family. A blue square flashes when I hold it without clicking on the families. Excuse me for my English. I used translation.
June 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
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