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hxixxy's avatar
hxixxy
8 months ago

Re: Error code 801

Hello!

What to do if I have pasted the saves from the old Sims 4 folder, and it still pops up with “The game failed to load. Error Code: 123:2dc127b:c7173efc. It is recommended that you relaunch the game”

I previously had mods but have not used them in over a year. I had this happen to me before and when trying to figure it out I ended up losing a whole legacy generation.

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  • hxixxy's avatar
    hxixxy
    8 months ago

    @luthienrising Oh! Thank you I did not even realize. In the bug reports am I supposed to be looking for the 123 code?

  • hxixxy's avatar
    hxixxy
    8 months ago

    @luthienrising The EA app just got done updating. I even repaired it before going onto it. I am still having the code error pop up. I even tried to double load it.

  • luthienrising's avatar
    luthienrising
    Hero+
    8 months ago

    @hxixxy Head to Bug Reports or Game Issues for support if it happens without mods. Regardless, you'll need a different thread than this one.

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Hello!

What to do if I have pasted the saves from the old Sims 4 folder, and it still pops up with “The game failed to load. Error Code: 123:2dc127b:c7173efc. It is recommended that you relaunch the game”

I previously had mods but have not used them in over a year. I had this happen to me before and when trying to figure it out I ended up losing a whole legacy generation.

","body@stringLength":"393","rawBody":"

Hello!

What to do if I have pasted the saves from the old Sims 4 folder, and it still pops up with “The game failed to load. Error Code: 123:2dc127b:c7173efc. It is recommended that you relaunch the game”

I previously had mods but have not used them in over a year. I had this happen to me before and when trying to figure it out I ended up losing a whole legacy generation.

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@hxixxy Code 123 is not the code this topic is about. You'll find it covered in Bug Reports 

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@luthienrising Oh! Thank you I did not even realize. In the bug reports am I supposed to be looking for the 123 code?

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@hxixxy Yes, but it might also be fixed in this patch. Test first!

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@luthienrising The EA app just got done updating. I even repaired it before going onto it. I am still having the code error pop up. I even tried to double load it.

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@hxixxy Head to Bug Reports or Game Issues for support if it happens without mods. Regardless, you'll need a different thread than this one.

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