Custom gallery poses in tray reset to default, but not uploaded gallery vers.

by Lightsims8
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Original Post

Custom gallery poses in tray reset to default, but not uploaded gallery vers.

[ Edited ]
★★ Guide

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.349.1020.DX9
What expansions, game packs, and stuff packs do you have installed? All except batuu & menswear kit.
Steps: How can we find the bug ourselves? After latest patch, look at your tray files to see if they still have your custom poses set.
What happens when the bug occurs? Custom gallery poses in your tray library are gone & reset to sims default poses, since latest patch, yet the sims you have uploaded to gallery in those poses are still custom posed in gallery, even if same item is now reset to default in your tray library.
What do you expect to see? Gallery poses should still be set in our tray, just like same items in our gallery uploaded ones are.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Latest patch caused it, they were fine in tray before that.

Since installed game again, didn't use cc, but my old tray files had a few gallery poses that were still showing up until latest patch, now they've reset in my tray, yet the same download uploaded to gallery still has its custom pose set. 

 

I don't know if I'm able to use those gallery poses again or not, in tray in future, didn't try yet since took those poses files out long ago. Just wonder if they'll work again in there, & if poses already set in tray were just wiped out from a bug with latest patch? Or do we need to download poses again that get a fix? Are they broken?

Message 1 of 4 (394 Views)

Re: Custom gallery poses in tray reset to default, but not uploaded gallery vers

@Lightsims8 I've had no reports that custom poses broke with the patch. I have seen reports that new Gallery uploads don't all show poses anymore (which would be desired Gallery behaviour for non-CC uploads).

 

That said, are you using anything like OneDrive that might interfere with your files and settings? It's worth checking your antivirus as well, as it can affect what information is saved in your user folder. Here are a couple of threads with info:

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-P...

https://answers.ea.com/t5/PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/td-p/9572695

 

Beyond that, I'd suggest getting support for Pose Player (and poses) from Andrew's site.


Sul sul!
I don't work for EA, and I don't do private support.
I do receive products from EA as part of the EA Creator Network.
Have you backed up your Saves? Checked for broken and updated mods/CC?
Message 2 of 4 (348 Views)

Re: Custom gallery poses in tray reset to default, but not uploaded gallery vers

★★ Guide

Not using onedrive or anti-virus. Don't think Andrew site can help since I thought gallery poses were different from pose player in game poses? Or am I wrong?

Message 3 of 4 (323 Views)

Re: Custom gallery poses in tray reset to default, but not uploaded gallery vers

@Lightsims8 Ever computer has an antivirus program even if it's one you don't think about much; they come with your OS by default. Check the thread on that.


Sul sul!
I don't work for EA, and I don't do private support.
I do receive products from EA as part of the EA Creator Network.
Have you backed up your Saves? Checked for broken and updated mods/CC?
Message 4 of 4 (255 Views)
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