Mass Effect Legendary ed. freezes at title!!!

[apatriot73]

i have the Mass effect legendary edition.  I can not play 1 and 2.  The whole thing freezes every time right after the title screen.  I downloaded the game from Origin.  It is not my computer.  What can i Do?

[EA_Illium]

Hey @apatriot73 Can we try the following and check if the game continues freezing at launch?

• Try these steps to make sure there aren't any other programs that may be preventing the game from properly saving 
• Disable Origin in-game overlay and any other running overlays 
• Repair via the Origin client 
• Clear Origin Cache  

[holger1405]

@apatriot73 

Additional to @EA_Illium, please create a DxDiag in text file format and post it with your next reply.

You can do that  with the "Choose file" button at the bottom right corner of the reply window. 

[EA_Illium]

@apatriot73 Wanted to check if you are still running into issues with MELE?

[apatriot73]

Hello To all,

    I finally had a chance to check my messages here.  TY for everyone's help.  I will be doing all that in the next few days and replying with what happens.