Forum Discussion

Konrad1208's avatar
Konrad1208
5 years ago

Re: Mass Effect Legendary Edition on Origin does not start

@drone-ah Disabling "Controlled Folder Access" in "Ransomware Protection" inside Windows Security seems to have fixed it for me. (Check your Block History and allow access so u can play and stay protected)

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  • Jas1ri's avatar
    Jas1ri
    5 years ago
    @Konrad1208 Thanks, this worked for me, although the launcher didn't show up at all in the block history.
  • Chucky4888's avatar
    Chucky4888
    5 years ago

    That was it! I checked the history and it matched my failed tries to start up the game perfectly. After disabling the controlled folder access the game runs now. Thank you!

  • MustyRusty's avatar
    MustyRusty
    5 years ago

    It seems obvious that AVX instructions should at least be investigated by the devs at this point now that we have a few other people hitting the exact same issue with CPUs that also don't support AVX instructions. Can we get a response from a community manager to confirm that the devs are aware?

  • thesmyth's avatar
    thesmyth
    5 years ago

    I have an i7-930 and I'm also seeing this issue. I press start and then a few seconds later the button just goes back to offering to start again. Was hoping since Mass Effect 3 works on this machine, upgrading my graphics card would be enough. If it's AVX support that would definitely be frustrating.

  • dorohnl's avatar
    dorohnl
    5 years ago

    yup I am on an i7-930 as well, seeing the exact same behavior as you.

  • cid_dub's avatar
    cid_dub
    5 years ago

    Short Update, thanks to Konrad i took a look at Controlled Folder Access too and though there has not been any kind of warning, disabling it indeed made ME run perfectly fine.

    This behavior is weird to say the least, since i presume if the CFA itself would be responsible, there SHOULD be at least a popup or something in the CFA block history, but i checked pretty much every related eventlog, the GUI etc and found nothing except the Exception Error from the Launcher itself.

    So i would recommend to give it a try, if you have CFA activated.

    Gonna enjoy a trip down memory lane now 🙂

    Enjoy the weekend !

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Mass Effect Legendary Edition on Origin does not start","moderationData":{"__ref":"ModerationData:moderation_data:9104273"},"body":"@Konrad1208 Thanks, this worked for me, although the launcher didn't show up at all in the block 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Mass Effect Legendary Edition on Origin does not start","moderationData":{"__ref":"ModerationData:moderation_data:9104331"},"body":"@Konrad1208 Bingo, that did 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Mass Effect Legendary Edition on Origin does not start","moderationData":{"__ref":"ModerationData:moderation_data:9104334"},"body":"

That was it! I checked the history and it matched my failed tries to start up the game perfectly. After disabling the controlled folder access the game runs now. Thank you!

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It seems obvious that AVX instructions should at least be investigated by the devs at this point now that we have a few other people hitting the exact same issue with CPUs that also don't support AVX instructions. Can we get a response from a community manager to confirm that the devs are aware?

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I have an i7-930 and I'm also seeing this issue. I press start and then a few seconds later the button just goes back to offering to start again. Was hoping since Mass Effect 3 works on this machine, upgrading my graphics card would be enough. If it's AVX support that would definitely be frustrating.

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i7-950, not able to launch the game.

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yup I am on an i7-930 as well, seeing the exact same behavior as you.

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Short Update, thanks to Konrad i took a look at Controlled Folder Access too and though there has not been any kind of warning, disabling it indeed made ME run perfectly fine.

This behavior is weird to say the least, since i presume if the CFA itself would be responsible, there SHOULD be at least a popup or something in the CFA block history, but i checked pretty much every related eventlog, the GUI etc and found nothing except the Exception Error from the Launcher itself.

So i would recommend to give it a try, if you have CFA activated.

Gonna enjoy a trip down memory lane now 🙂

Enjoy the weekend !

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