Conflicting Info / Can I Transfer PS4 Save to PS5?

[ErikJtheK]

Hi EA Team and Community,

There is conflicting information abound on what I consider to be a very important topic: is it possible to start playing Mass Effect Legendary Edition on PS4 and then continue with the same save on a PS5, allowing continued progress without starting over?

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See this May 13th GameSpot article: https://www.gamespot.com/articles/mass-effect-legendary-edition-cross-saves-will-transfer-on-xbox-no...

The article states:

"Mass Effect: Legendary Edition is playable on both PlayStation 5 and Xbox Series X|S, but only one platform will let you transfer saves if you started playing Legendary Edition on the last generation. According to notes provided by EA, Xbox consoles will support cross-save transfers, but PlayStation will not."

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However, this question was asked in May on this very topic here on this very community and answered differently: https://answers.ea.com/t5/Mass-Effect-Legendary-Edition/Mass-effect-legendary-edition-ps4-save-to-ps...

According to @EA_Atic:

"...saves are cross gen for PS4 - to PS5 that will work."

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A quick Google and Reddit search will yield more conflicting results - gamers who claim to have tried this and it didn't work and gamers who claim to have tried this and it did work.

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How can we get a definitive answer to this question?  Can someone at EA confirm whether or not PS4 ME:LE saves can be moved to PS5, allowing gamers to pick up on the PS5 where they leave off on PS4?

Thanks!!

[EA_Darko · Accepted solution]

Hey @ErikJtheK your ME:L save should transfer from PS4 to PS5 without issue.

You can find more info about moving saves here: https://www.playstation.com/en-ie/support/hardware/transfer-games-saved-data-ps4-ps5/

Darko 

[EA_Darko · Accepted solution]

Hey @ErikJtheK your ME:L save should transfer from PS4 to PS5 without issue.

You can find more info about moving saves here: https://www.playstation.com/en-ie/support/hardware/transfer-games-saved-data-ps4-ps5/

Darko 

[ErikJtheK]

Thank you @EA_Darko!

Do you know why there is so much info out there saying that this doesn't work for ME:LE?

[holger1405]

@ErikJtheK 

Possible because of this Article that had the wrong information in it and was used later by other outlets. 

[ErikJtheK]

@holger1405 Thanks!

Yes, that does seem to be the one everyone cites. Well, I'm glad to know this will work!

[EA_Darko]

Happy to help @ErikJtheK.

A lot of the time one person picks some information up wrong and it spreads from there.

Darko 

[ErikJtheK]

Hello Community -

In case anyone has this same question in the future (due to the confusing initial info in several articles and Reddit posts)...

I can confirm that the transfer of save data from PS4 to PS5 works just fine for ME:LE.  I just completed the transfer and picked up where I left off.

EA gave us great info here.  Thanks!

Cheers!

[EA_Mako]

@ErikJtheK
Thanks for popping back in to confirm and let us know!