privilege restrictions [ Edited ]

[emjuri]

I recently redeemed gold a few days ago and hoped to start playing mass effect 3 online asap. but a message came saying, "an xbox live privilege limitation prevents you from accessing this feature". I am sure I am on gold and I re-downloaded my profile, but it shows up still. I'm confused as to what restriction is preventing me here but I'm sure everything's in order. could someone help  me understand how to get rid of this message please?