2013-04-04 05:12 PM
2013-04-04 05:32 PM
Contact a Game Advisor here: https://help.ea.com/ Your best bet is Live Chat (change country to United States) or Twitter: https://twitter.com/AskEASupport
2013-04-05 05:48 PM
I did what 1ago is suggesting, and it is the only way, since the problem lies on their end.