mass effect 3 crashes on launch

by aryacooloff
Reply

Original Post

mass effect 3 crashes on launch

★★★★★ Novice

Please someone help me.

when i start mass effect 3 it cuts to white screen then crash

i have tried booting from desktop from origin as admin but its not fixed

i was about 20 hours in the game

please i need help

Message 1 of 15 (1,341 Views)

Re: mass effect 3 crashes on launch

★★★★★ Novice
@aryacooloff please
Message 2 of 15 (1,333 Views)

Re: mass effect 3 crashes on launch

★★★★★ Novice
@aryacooloff have tried repair did not work
Message 3 of 15 (1,322 Views)

Re: mass effect 3 crashes on launch

★★★★★ Novice
@aryacooloff anyone help me
Message 4 of 15 (1,318 Views)

Re: mass effect 3 crashes on launch

★★★★★ Novice
@aryacooloff please plese please please please please please
Message 5 of 15 (1,311 Views)

Re: mass effect 3 crashes on launch

@aryacooloff 

 

Keepcalm.jpg

 

Please create a DxDiag in text file format and post it with your next reply.

Also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.

If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.

 Perf.png

You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button. 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 6 of 15 (1,301 Views)

Re: mass effect 3 crashes on launch

★★★★★ Novice
@Holger1405 how i copy all 3 me 3 files it pops in dxdiag but i dunno how to pick all 3
Message 7 of 15 (1,296 Views)

Re: mass effect 3 crashes on launch

@aryacooloff 

 

OK, here is a step by step guide.

 

 

  • Press the Windows key and "R" at the same time.
  • Copy and past or type "DxDiag" (Without the quotes) in the new field. > ENTER
  • wait until the green bar is gone > Click on "Save all information"
  • Save the file to your desktop.
  • Here at AHQ > click on "Reply" > click on "choose file" > navigate to the "DxDiag.txt" on your desktop. > select the "DxDiag.txt" > click on "Open"
  • Type a few words in the text box > click on "Submit"

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 8 of 15 (1,287 Views)

Re: mass effect 3 crashes on launch

★★★★★ Novice
@Holger1405 im using windows 10 does it matter
Message 9 of 15 (1,281 Views)

Re: mass effect 3 crashes on launch

@aryacooloff 

 

No, works the same way.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 10 of 15 (1,279 Views)