Help us improve Answers HQ! Take Survey No, Thanks

Re: i just want to call customer support about the return policy

by EA_Barry
Reply

Original Post

i just want to call customer support about the return policy

★★★★ Newbie

What is the phone number that I can call for customer support? I just want to ask about the return policy and there is no section for that on the little survey thing.

Message 1 of 2 (167 Views)
Highlighted

Re: i just want to call customer support about the return policy

Community Manager

@ChloeBerk 

 

You can check the following links for info on refunds and our warranty policy:

 

https://help.ea.com/en-us/help/account/returns-and-cancellations/

 

https://help.ea.com/en-us/help/account/electronic-arts-warranty-policy/

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 2 of 2 (147 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help