June 2020
By this point I think you should contact EA directly. If you are not from the US change the country in the top right corner.
If you are not from the US change the country in the top right corner.
Choose "Contact us" (Top Bar) and then Choose "Origin" from the list.
Choose PC > Choose "Manage my Account"
If you have trouble with the contact attempt look at this guide.
June 2020
Ok. Thanks for trying!