July 2019
I was wondering if there was a way to reset all of my multiplayer progress (reset rank, weapons, characters). I'd like to wipe it completely fresh as if I had never played the multiplayer before. Is this possible?
Solved! Go to Solution.
July 2019
It is normal EA Support, not game specific, so it should be available.
Restarting the router, changing the region to English (if not already set this way), changing Browsers, disabling add-ons especially anti-script and ad-block software or the windows firewall and the virus scanner for the contact attempt could help.
Here is an EA contact guide.
If all this fails and call becomes the only option, you can use a Voice-Over-IP service like Skype, Viber, or Google Voice for this call to reduce the cost. Just put your location in the Voice-Over-IP service to UK. (UK number +44 203 0141818 (Available 9AM-9PM GMT, Monday through Saturday)
More international Telephone numbers:
UK: +44 203 0141818
France: +33 4 81 68 08 08
Spain: +34 911 230 490
Germany +49 221 37 050 193
Austria: +43 720 88 33 49
Mexico: +52 33 4770 5297
Norwegian: +47 21 08 17 06
Dutch: +31 20 80 83 219
Swiss +41 225 18 10 05
Poland +48 22 39 70 840
You also could try EAs Support on Twitter or on Facebook.
July 2019
I'm not sure they will do that. In any case, this is a question for official support because the people on this forum don't have access to your account. I hope support can help you:
July 2019
It doesn't look like it'll let me contact anyone through chat or otherwise. It just says no advisers available. I guess they shut off support for the game entirely. Oh well
July 2019
It is normal EA Support, not game specific, so it should be available.
Restarting the router, changing the region to English (if not already set this way), changing Browsers, disabling add-ons especially anti-script and ad-block software or the windows firewall and the virus scanner for the contact attempt could help.
Here is an EA contact guide.
If all this fails and call becomes the only option, you can use a Voice-Over-IP service like Skype, Viber, or Google Voice for this call to reduce the cost. Just put your location in the Voice-Over-IP service to UK. (UK number +44 203 0141818 (Available 9AM-9PM GMT, Monday through Saturday)
More international Telephone numbers:
UK: +44 203 0141818
France: +33 4 81 68 08 08
Spain: +34 911 230 490
Germany +49 221 37 050 193
Austria: +43 720 88 33 49
Mexico: +52 33 4770 5297
Norwegian: +47 21 08 17 06
Dutch: +31 20 80 83 219
Swiss +41 225 18 10 05
Poland +48 22 39 70 840
You also could try EAs Support on Twitter or on Facebook.