November 2019 - last edited November 2019
A lot of people have been having this problem for the past couple of weeks now. It is likely that there's something preventing the game from connecting to the Galaxy at War servers right now and that he problem isn't on your end. So far there's been no official word about what's going on.
November 2019
Thought I would start a new thread to see if anyone in EA will see it. Many people seem to be having the same problem at the moment.
An Identical problem occured in 2018 in this thread https://answers.ea.com/t5/Mass-Effect-3/Mass-Effect-3-Galaxy-at-War-not-Working-Xbox-One/td-p/704828...
The problem in 2018 had been solved by @EA_Ataashi , or she at least forwarded it on to someone who fixed it.
As the old thread shows the problem was on the server end somewhere.
November 2019
I merged your thread to the existing thread about this problem.
EA is aware about the issue as you can see on page 14.
There is nothing we can do than wait until it is fixed.
November 2019
November 2019
19 NOVEMBER 2019
hey all, im having the same issues as all of you.
Im xbox one - digital edition downloaded from Microsoft store.
Oddly, my GAW mini game WORKS on the N7HQ page. however, my GAW readiness DOES NOT show up or reflect on the IN GAME at all. none of my multiplayer achievements update and I cannot promote to GAW.
I know this is an ongoing problem and NONE of the troubleshooting advice offered to us has worked at all ( resynch, clear persistent storage, change codes, ect.. ect.. ect..)
so now, it is a waiting game for all of us I suppose.
I hope they get this fixed soon
November 2019
@AXIOS117 wrote:
19 NOVEMBER 2019
hey all, im having the same issues as all of you.
Im xbox one - digital edition downloaded from Microsoft store.
Oddly, my GAW mini game WORKS on the N7HQ page. however, my GAW readiness DOES NOT show up or reflect on the IN GAME at all. none of my multiplayer achievements update and I cannot promote to GAW.
I know this is an ongoing problem and NONE of the troubleshooting advice offered to us has worked at all ( resynch, clear persistent storage, change codes, ect.. ect.. ect..)
so now, it is a waiting game for all of us I suppose.
I hope they get this fixed soon
@AXIOS117
Thank you for the details and to everyone else that gave us a heads up on this. We've raised it up to relevant teams to investigate this and we'll report back here as soon as we find out more info around this. Apologies for any disruption and thank you again for letting us know!
November 2019
Hey everyone!
Thanks for hanging in there for us and we should have this resolved by now. Can anyone here confirm it's working from your end?
November 2019
The stats (in game) are back. Everything looks good. Thanks for your help
November 2019
I am still not able to deploy Galaxy At War missions from http://n7hq.masseffect.com/galaxy_at_war/
I receive a "The server is unavailalbe. Please try again later"
Is this in scope of these recent fixes, or is this still a known issue affecting everyone?