@lilmissnorti67
Ok, (regarding the PM), lets see what support can do.
If they don't have a solution I would try a clean re-installation of the game with a digital (Origin) copy. (use CCleaner to clean the Registry between the uninstall and the new installation.)
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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson