Re: Mass Effect 3 won't install from disc

by Holger1405
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Mass Effect 3 won't install from disc

[ Edited ]
★ Novice

Hello.

When i try to install the game with the disc 1, Origin open, a notification appears and i click on 'install', but after that, nothing happens. Origin don't start the installation

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Accepted Solution

Re: Mass Effect 3 won't install from disc

Community Manager

@thiago145kill Hi, please try the offline mode first as Holger mentions. Past this can you try reinstalling Origin?

Thanks. 

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Re: Mass Effect 3 won't install from disc

@thiago145kill

 

Is the coded already redeemed and the game inside your game library?

 

If so disable your internet connection and then click on download, the game should find the disk and start installing it.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
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Re: Mass Effect 3 won't install from disc

Community Manager

@thiago145kill Hi, please try the offline mode first as Holger mentions. Past this can you try reinstalling Origin?

Thanks. 

David.png
Stay and Play.png
Message 3 of 10 (2,046 Views)

Re: Mass Effect 3 won't install from disc

★ Novice

I started a verification on files and now it's working. Thank you.

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Re: Mass Effect 3 won't install from disc

Community Manager

Ah, wonderful. 

Thanks for the update, please let us know if you encounter any further issues. 

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Stay and Play.png
Message 5 of 10 (1,801 Views)

Re: Mass Effect 3 won't install from disc

@thiago145kill

 

Good to hear, have fun gaming.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 6 of 10 (1,791 Views)

Re: Mass Effect 3 won't install from disc

★★★ Newbie

It won't even begin the install in offline mode. While online it says it was "redeemed".  This after entering the serial number. 

Message 7 of 10 (1,095 Views)

Re: Mass Effect 3 won't install from disc

Hero (Retired)
@mhscrutton If it says the code is already redeemed, that means the license has already been used either by yourself or someone else. If you are the owner then most likely you have another EA account on which the game was redeemed, and should sign in with that same account in order to download the game. If you've obtained the game 2nd-hand, then unfortunately you're out of luck, as the original owner would have redeemed the product code.
Message 8 of 10 (1,081 Views)

Re: Mass Effect 3 won't install from disc

★★★ Newbie

The game was not downloaded, it comes from the original EA cd set. So Origin saying the serial number was already redeemed makes no sense and is an error in their user interface. 

Message 9 of 10 (1,075 Views)

Re: Mass Effect 3 won't install from disc

@mhscrutton

 

It is unlikely that this is an error on EAs side.

 

Did you bought this "cd set" (Is that a Trilogy set?) new or used?

Is this the first time you tried to redeem the key or did you do it before?

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
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