Mass Effect 3, origin does not work in-game, can't invite friends or view do [ Edited ]

[SSgt_Engee]

I contacted EA support. I was walked through the following possible solutions: 

1) Enabling in game overlay from Mass Effect 3 Origin games library.

No option available.

2) Enabling in game overlay from Origin website.

Again, no option available.

3) Uninstalling and reinstalling Origin.

Overlay prompt came up when Mass Effect 3 started, but when I attempted to launch multiplayer the game crashed. I tried this a second time with the same result. I was instructed to repair the game at this point. After the game repaired itself, the in game overlay no longer functioned, but the game no longer crashed when I started multiplayer.

4) Was asked to disable and enable the in game overlay again. 

In game overlay still doesn't function

5) Log out of and shutdown Origin. Restart Origin, log back in, and start Mass Effect 3 again. 

In game overlay still doesn't function

6) Agent consulted with "specialists". Was told that my "issue was registered with the experts" and they would be taking care of the issue for me. I just have to wait 24 hours and the problem will be fixed from my account.

Awaiting results. Will update next post with results.

[JulecesarBE]

Also experiencing this overlay problem with ME3 when trying to multiplay....

Hope EA fixes it soon with the holiday period nearby (july and aug).

But since i saw in this tread the issue was present since 2015 - i don't have a lot of hope for it ...

Was considering buying the origin vault to access more games - but find that they should fix their existing games first!!!

[SSgt_Engee]

I got the overlay working. After getting in touch with EA support a second time, they had me perform the following steps. These are directly quoted from my chat log with the agent:

1. Install Revo uninstaller http://www.revouninstaller.com/revo_uninstaller_free_download.html
2. Through Revo uninstaller uninstall the game as well as your origin application.
3. Install CCleaner and clean registry through this program https://www.piriform.com/ccleaner/download
4. Reboot your PC
5. Reinstall

Here are steps I performed that worked for me. I run Windows 7 64 bit, so not sure how windows 8.1 or 10 work with these programs so your results may vary. This was a length process but it worked for me. 

1. Installed and ran Revo uninstaller they provided though the link. 
2. Uninstalled Mass Effect 3 first using.
3. Used Revo to delete the old Mass Effect 3 install directory after uninstall was complete.
4. Installed and ran CCleaner they provided through the link.
5. In CCleaner select the "registry" choice on the left and "scan for issues"
6. Sort by Problem at the top by selecting the catagory "Problem".
7. Scroll down to the "invalid firewall rule" section and look for one for Mass Effect 3. Mine was listed as "*insert string of bracketed characters here* G:\OriginLibrarMassEffect3\Binaries\Win32\MassEffect3.exe
8. Deselect all the files at the top by unchecking the check box next to "problem" at the top.
9. Go back to the invalid fire wall rule for mass effect 3 and check the box next to it.
10. Click blue button at the bottom that says "Fix selected issues".
11. Close CCleaner
12. Use Revo uninstaller to uninstall Origin.
13. Restart your computer.
14. Download Origin and install it.
15. Close Origin if it automatically opens after the install.
16. Right click Origin and select properties. Select the compatibility tab and check the box under "privilege level" that will make Origin be ran as an administrator. Hit apply and close the window.
17. Open Origin.
18. Make sure your boxes under Origin application settings enabling Origin in game is check. To check this, select "Origin" from the top of menu, then select "origin in game" from the left. I have the enable box checked. I also have it bubble for "all games" selected for good measure.
19. Right click on Mass Effect 3 within your library and right click game properties. Make sure the box that disables origin in game for Mass Effect 3 is unchecked.
20. Install Mass Effect 3 and all DLC.
21. Launch the game and you should be good to go.
    
    
    

If this doesn't work for you start up a case file with EA support. The first agent closed my case file (or at least that's what the e-mail said that I got a few minutes after I closed the session). The second agent pointed me towards these 3rd party programs that got the game working. It could be the fact that a new install was needed, but these steps are what I did exactly that worked for me. Please not, I had Steam and Nvidia Geforce Experience both running when I launched Mass Effect 3. This should help clear up any foggy ideas and thoughts that other programs that have overlays are causing the problem.

If these results/steps help get your overlay working, please post back here so others can help as well.

[AlscarB]

YO DUDES!
Fix yo resolution, it doesnt work on low res

[Commander-Pawel]

So EA, HOW * LONG does it take you until I can play the game I paid for, again? I wrote to the support 5 days ago and after 40 min of talking and getting re-directed to another tech guy the last/final person said: "We have currently problems with our servers and you simply have to wait until we update our services. Your game will run well then,again." 5 days later STILL the same error as everyone else here has!!!

[holger1405]

@Commander-Pawel

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@Commander-Pawel wrote:

So EA, HOW * LONG does it take you until I can play the game I paid for, again? I wrote to the support 5 days ago and after 40 min of talking and getting re-directed to another tech guy the last/final person said: "We have currently problems with our servers and you simply have to wait until we update our services. Your game will run well then,again." 5 days later STILL the same error as everyone else here has!!!

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So, you want to play with a friend and Orgin in game is not working or is the game itself making trouble?

[Commander-Pawel]

No, the game doesn't start. It just says "EA servers are currently not working" at the beginning and the game exists afterwards. I already wrote what the EA support answered me.

[holger1405]

@Commander-Pawel

Well, that sounds like a connection Problem.

First, if you only want to play the single player game you can do that regardless, set Origin to offline mode and if that still not works disable your internet connection.

Now the game should work.

If it doesn't work, create a DxDiag, also go to your Reliability monitor (Press the windows key and "R" at the same time and copy or type "perfmon /rel" (without the quotes) in > ENTER) and look if it has ME3 entries.

If yes double click at the last one, copy it to the clipboard, (Bottom left corner) save it to a text file and load it up like the DxDiag with the "choose file" button at the bottom right corner of the reply window.

Additional if it is a connection problem:

Restart your router.

If that not helps, shut down your Windows firewall and disable the real-time scanner of your antivirus software. (just for testing purpose, don't forget to activate the firewall and the antivirus software later on.)

Should it work after you disabled the firewall, here is a description how to allow a program to communicate through the firewall

If that not helps here is a EA connection troubleshooting guide.

[SaintSaens1]

This may sounds weird but when i turned up my resolution (From 800x600 to 1920x1080)  Origin In-Game worked

[ncCrimson]

LoL.... here too. Turned up resulution and it worked