Mass Effect 3 (Legendary Edition) - Priority: Citadel II - Game Crash

by lordnumskull
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Mass Effect 3 (Legendary Edition) - Priority: Citadel II - Game Crash

★★★ Newbie

Priority: Citadel II

 

At the start of the "Stop Council Elevator" phase, the game exits immediately after the cutscene and Shepard becomes active. Even the autosave does not have time to complete before the game exits (I am now loading from a quicksave prior to the elevator scene). No other obvious crash report is given. The game restarts at the main menu and is now unplayable as restarting the mission leads to the same crash / game exit.

 

Steps currently taken:

1. Restarted mission (no option to abort mission)

2. Restarted game / computer

3. Disabled all graphic options

4. Windowed / full screen mode

5. Repaired game via Origin client

6. Updated graphics driver

 

Please advise if there are any other workarounds. I can't seem to disable the Original In-Game Overlay, though I wouldn't think that's an issue after completing ME1/ME2. I also see no reason to download the entire client again. Failing this I would have to restart with a new ME3 game, but I also have no reason not to think I won't hit this again once I reach this point. I don't know if there is a game bug or a graphics crash.

 

System specs:

OS Name Microsoft Windows 10 Pro
System Manufacturer Gigabyte Technology Co., Ltd.
System Model Z270X-Gaming K5
System Type x64-based PC
Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F2, 11/24/2016
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product Z270X-Gaming K5
Total Physical Memory 16.0 GB
Available Physical Memory 7.97 GB

 

Thanks!

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Accepted Solution

Re: Mass Effect 3 (Legendary Edition) - Priority: Citadel II - Game Crash

★★★ Newbie

Looks like I've gotten it resolved! I saw another post that suggested the Steam "validate files" option, which I ran and it found one missing file. This seems to have now resolved the issue! Woo!

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Re: Mass Effect 3 (Legendary Edition) - Priority: Citadel II - Game Crash

@lordnumskull 

 

Please create a DxDiag in text file format and post it with your next reply. You can do that  with the "Choose file" button at the bottom right corner of the reply window. 

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
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Re: Mass Effect 3 (Legendary Edition) - Priority: Citadel II - Game Crash

★★★ Newbie

DxDiag file now attached

Message 3 of 4 (1,336 Views)

Re: Mass Effect 3 (Legendary Edition) - Priority: Citadel II - Game Crash

★★★ Newbie

Looks like I've gotten it resolved! I saw another post that suggested the Steam "validate files" option, which I ran and it found one missing file. This seems to have now resolved the issue! Woo!

Message 4 of 4 (1,323 Views)