March 2019
Have you been able to check with the team? I am at the point where this DLC would kick in and I would like to finish the game with the updated ending.
March 2019
We're still investigating this issue. I will keep the thread updated with any news.
Thank you for your patience so far!
/Ataashi
March 2019
I had this same issue and after chatting with EA Support they said if you have the latest version then the Extended Cut DLC is built into the game. That's why you won't be able to see it in the add-on section.
March 2019
That just isn't true. I also spoke to EA support. Evidently they don't know what they're talking about.
I definitely had the latest version installed and the extended content folder was missing from the installation directory.
Fortunately I was able to acquire the DLC via other means, paste it in there and experience the full ending in all its glory.
For those having the same issue and want to finish the game without waiting an eternity for EA to maybe sort things out - I'd advise doing the same.
April 2019
Have you heard anything from anyone on this issue? It has been a while and I wanted to check in.
April 2019
April 2019
June 2019
Checking in again to see if there has been any investigation findings. Thanks.
September 2019
I have also recently encoutered this problem, checking in this thread just in case there's ever an update.
April 2020
Origin support was able to manually trigger a download for Extended Cut for me.
It still doesn't show in my Extra Content section of ME3. But at least it is downloaded!
Took about 10-15 with support before they made it happen.
I can confirm it does work!