Mass Effect 3 Extended Cut DLC - Not Free Anymore?

[Eloara]

I'm trying to come back to this game after many years away, after having been completely disappointed by the original ending. I had hoped to play through it one more time with the Extended Cut DLC, which I remember having been available for free, on the hope that this time things would be better. (I never downloaded it previously, because I had lost all desire to play after that, until now.) Only, it isn't free anymore as far as I can tell. It doesn't even seem to be available anymore, outside of the DLC bundle, which is going for $30 on Origin.

Am I missing something? I've already chatted with a representative, who said that the only way to get it now would be to purchase the DLC bundle. That doesn't seem right to me, so I thought I'd ask on here.

Thanks in advance for your help.

[holger1405]

@Eloara

On what system do you play?

[Eloara]

I'm on PC. I know I've seen it in the Xbox store still for free.

[holger1405]

@Eloara

So under "Extra content" in the ME3 game library side the "Extended Cut" is not displayed as downloadable or installed?

[Eloara]

No, sadly. That was the first place I looked.

[holger1405]

@Eloara

Well, then we have to ask a CM.

Tagging @EA_Ataashi for this.

[EA_Ataashi]

Hey @Eloara

I've double-checked and the DLC should be available for free as a separate download in your region. Could you please try to clear cache and if it doesn't help - reinstall Origin and clear registry files with CCleaner?

Let me know if that helped 

/Ataashi

[Eloara]

Hi @EA_Ataashi,

I've cleared my cache, reinstalled Origin, and cleared my registry files with CCleaner. The Extended Cut DLC still isn't listed as a separate download. :/ Any other ideas?

I appreciate all the help.

[holger1405]

@Eloara

What is your Origin version number?

[Eloara]

@holger1405,

It's version 10.5.30.15625 - 0.