ME3 launch issue

by Fea94
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Original Post

ME3 launch issue

[ Edited ]
★ Novice

Hi,

 

I have a strange issue with ME3. When I launch the game with BT-headphones connected, everything works fine.

But when I use my screen as Audio-Output, I get a white screen immediately. My computer doesn't really crash, mouse and Windows UI still work as usual. But I can't close ME3, the only way to get back to "normal" mode is to sign out of Windows, and log in again. No error code. Screen and Screen-Audio Drivers are updated.

I can't find any related problems to this on the internet, so i just ask here. Please don't be too harsh, English isn't my native language.

 

My System:

Win 10 64bit

Intel i3-8100 3.60GHz

Intel UHD Graphics 630

8 GB RAM

Screen: BenQ GL2450H

 

Thanks.

 

Edit:

The same thing happens with ME2 (Origin). 

On the other hand, I play ME1 via Steam. And I just located the next strange thing. When I launch ME1 without headphones, the game works as usual, just without sound. When I launch it with headphones, sound is available. Now if I disconnect my headphones while ME1 is active, my screen suddenly has sound, too.

So there is most probably a problem with my screen and audio setup, but I don't know what to do about it.

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