ME3 frame rate constantly really low

[Jytbek]

Hi everyone, 

I acquired Mass Effect 3 yesterday and I saw that playing it on Windows 10 64 bits should not be a problem. 

However, my frame rate is really low and that even when I'm starting the game (I mean by that that the menu screen is freezing for short time).

I looked at a lot of answers and topics on different forums but I couldn't find any answers. 

I reduced the resolution, ticked "off" for most of the parameters and desacivated the rest. 

I checked my graphic card and directX and everything is up to date. 

I disable Origin In-Game as well. 

My configuration: 

- Intel Core i7-4720HQ 2.60 GHz

- 8Go RAM

- Windows 10 x64

- NVIDIA GeForce GTX 950M

ME2 works perfectly fine with everything maxed out. And more recent games asking for way more resources work perfectly fine with almost everything maxed out. 

Anyone can help? 

Thanks in advance! 

[holger1405 · Accepted solution]

@Jytbek

First, look if you have the ""AsusGameFirstService.exe" (Asus ROG First Service) on your system.

If so uninstall it > reboot > test.

If that don't helps, your Notebook is a Optimus notebook. That means that the Intel GPU controls the output buffer no matter what you do.

That means that the rendering could very well be done by the NVIDIA GPU without the config Utility noticing it.

To make sure that the NVIDIA GPU is rendering the game download GPU-Z.

- Run GPU-Z, you don't need to install it if you don't want to.

- Make sure the "GTX 950M" is the GPU displayed in the "Graphic Card" Tab.

- Go to the "Sensor" Tab and check the selection boxe before "Log to file"

- Play the game for a few minutes. 

- Look if the sensors indicate that the "GTX 950M" was used. (Uncheck the logging checkbox.  (if you are not sure about the result upload the GPZ-Z logfile like the DxDiag.)

[Fred_vdp]

With Nvidia's mobile graphics chipsets, it's possible that it stays in power saving mode during gaming, which means the game is running on integrated graphics instead.

In the Nvidia control panel, go to 'manage 3D settings' and make sure the Nvidia GPU is always preferred.

[Jytbek]

I have already done that. Jsut forgot to precise it. 

Doesn't change anything unfortunately. 

[EA_David]

@Jytbek Hey, can you check the Mass Effect 3 config Utility from Origin Games\Mass Effect 3\Binaries?

If you check the Display tab is it showing the correct adapter? 

[Jytbek]

@EA_David I checked and, indeed, the Intel HD graphics 4600 is still showing in Display tab, not the NVIDIA one.

I changed it though on the NVIDIA configuration panel. 

Any way to correct that?

[holger1405]

@Jytbek

Please create a DxDiag in text file format and post it with your next reply. You can do that  with the "choose file" button at the bottom right corner of the reply window. 

[Jytbek]

@holger1405

Here is the DxDiag as you requested. 

[holger1405 · Accepted solution]

@Jytbek

First, look if you have the ""AsusGameFirstService.exe" (Asus ROG First Service) on your system.

If so uninstall it > reboot > test.

If that don't helps, your Notebook is a Optimus notebook. That means that the Intel GPU controls the output buffer no matter what you do.

That means that the rendering could very well be done by the NVIDIA GPU without the config Utility noticing it.

To make sure that the NVIDIA GPU is rendering the game download GPU-Z.

- Run GPU-Z, you don't need to install it if you don't want to.

- Make sure the "GTX 950M" is the GPU displayed in the "Graphic Card" Tab.

- Go to the "Sensor" Tab and check the selection boxe before "Log to file"

- Play the game for a few minutes. 

- Look if the sensors indicate that the "GTX 950M" was used. (Uncheck the logging checkbox.  (if you are not sure about the result upload the GPZ-Z logfile like the DxDiag.)

[Jytbek]

@holger1405

Uninstalling the Asus ROG First Service was the correct answer.

Everything works perfectly: nothing has gone wrong from the welcoming screen to the in-game missions. 

Thank you very much! 

[holger1405]

@Jytbek

Good to hear that it worked. You're welcome.

Have fun Gaming.