2012-11-11 02:34 PM
hello, i used to play mass effect 3 for ps3 but recently got a new pc so i decided to buy it for pc. i bought it off of the mass effect 3 official website. i downloaded the game the first time yesterday, along with all of the dlc. when i open the game, the first error i get is: "the mass effect 3 server is unavailable at this time. please try again later." after i click OK, it begins to check for the DLC content, which i have installed. i then get the following error:
"Unable to authorize the listed DLC.
Please log into the alliance network with the account used to purchase the DLC.
ME3: Content Patch DLC Module
Multiplayer expansion pack 4
Mass effect 3: earth
Rebellion pack
Resurgence multiplayer expansion
The following downloadable content is corrupt and can not be used. Pleas re-download the downloadable content and try again"
I tried repairing all of the dlc content and the game and that did not work.
I also uninstalled the game and re-installed it over night, and i still get these same errors. I looked around on google and cannot find an answer to my problem. Any ideas or help is greatly appreciated.
Solved! Go to Solution.
2012-11-11 05:18 PM
Maybe you should reinstall it all (with origin) but i'm not sure that it'll works...
Please contact the EA support:
https://help.ea.com/contact-us
Change the Country: Select at the bottom on the right "Country selector", and choose "United States".
Select:
-Product: Mass Effect 3
-Category: Technical support
-Plateform: PC
Choose the Live chat option to talk directly to an advisor
2012-11-11 03:00 PM
-Make sure that you've update Origin and your game
-Don't forget to run Origin and Mass Effect 3 as an administrator (And made both as an exception on your firewall)
2012-11-11 03:14 PM
is there a way to manually update origin? i can't find it. and yes, my game is updated.
and i am running both as an administrator.
When i go to allow them through windows firewall, only mass effect 3 is on the list, origin is not on the list though.
-thanks
2012-11-11 03:46 PM
On Origin, click on "Help" (at the top on the right) and then on about, which version is your origin ?
2012-11-11 04:04 PM
my version is: Version 9.0.15.65 - 198678
2012-11-11 04:24 PM
Your version is up to date.
When you bought it, have you registered your game directly on Origin (redeem code) ? Or on BSN ?
2012-11-11 04:30 PM
i redeemed my code on origin when i bought it
2012-11-11 05:18 PM
Maybe you should reinstall it all (with origin) but i'm not sure that it'll works...
Please contact the EA support:
https://help.ea.com/contact-us
Change the Country: Select at the bottom on the right "Country selector", and choose "United States".
Select:
-Product: Mass Effect 3
-Category: Technical support
-Plateform: PC
Choose the Live chat option to talk directly to an advisor
2012-11-11 05:32 PM
ok thanks, i'll try that. hopefully it will work and i won't have wasted 30 dollars