Re: Duplicate Mass Effect 3 game in Origin after buying the Trilogy pack

by holger1405
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Duplicate Mass Effect 3 game in Origin after buying the Trilogy pack

★★ Novice

So I have recently bought the Mass Effect trilogy bundle and now Mass Effect 3 is duplicated in my inventory. The pictures look the same, no idea if it is indeed the same game or main game and a DLC.

 

 

It would be nice if someone could explain what actually happened here.

Also as far as I know in Origin you cannot gift games like in Steam, but if I truly own the game 2 times and this is not a visual bug, can I refund one of them?

Will this affect the copy of the game I will keep?

 

Thank you.

 

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Accepted Solution

Re: Duplicate Mass Effect 3 game in Origin after buying the Trilogy pack

★★★ Newbie

Hello there! Old thread, but in case somebody gets here in 2019:

For those who still wonder, if you click on Download on both, you will see one of them contains some extra content: Extended version & Mass Effect Trilogy design (I'm translating this from Spanish so might be a bit different).

 

So I hid the one without the additional content by "right click > hide".

 

Hope it still helps someone! : )

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Re: Duplicate Mass Effect 3 game in Origin after buying the Trilogy pack

@DeadlyKitten777

 

Have you already owned ME3 as a single game?

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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 2 of 6 (3,620 Views)

Re: Duplicate Mass Effect 3 game in Origin after buying the Trilogy pack

★★ Novice
Nope. Had Mass Effect 2 before buying the pack though as it was free on Origin a while back.
Message 3 of 6 (3,615 Views)

Re: Duplicate Mass Effect 3 game in Origin after buying the Trilogy pack

@DeadlyKitten777

 

Then it is most probably a glitch in Origin, although you can gift Games in Origin as well. 

Look at your order history (Origin menu top left corner > Origin > Order History)

 

If the history shows only your normal Mass Effect trilogy purchase I would suggest to simply hide the second cover. (right click on the cover > Hide.)

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 4 of 6 (3,604 Views)

Re: Duplicate Mass Effect 3 game in Origin after buying the Trilogy pack

★★★ Newbie

Hello there! Old thread, but in case somebody gets here in 2019:

For those who still wonder, if you click on Download on both, you will see one of them contains some extra content: Extended version & Mass Effect Trilogy design (I'm translating this from Spanish so might be a bit different).

 

So I hid the one without the additional content by "right click > hide".

 

Hope it still helps someone! : )

Message 5 of 6 (2,888 Views)

Re: Duplicate Mass Effect 3 game in Origin after buying the Trilogy pack

★ Novice

Hello.

In my case both copies got these DLCs. The difference is additional native language.

I hope this info will be helpful for other players.

Message 6 of 6 (1,523 Views)