Help us improve Answers HQ! Take Survey No, Thanks

Clicking on "BioWare points" in ME 3 store gives eternal "Please wait" message

by AtomicBlue
Reply

Original Post

Clicking on "BioWare points" in ME 3 store gives eternal "Please wait" message

★★★★ Novice

When I accidentally click on BioWare points to buy a pack in Mass Effect 3 Multiplayer store, I get a "Please wait" message forever. I waited for 5 minutes and the message didn't disappear. Everytime this happens I have to close the game and open it again, losing all the players that were in my lobby. I'd like a solution for this.

Message 1 of 3 (102 Views)

Re: Clicking on "BioWare points" in ME 3 store gives eternal "Ple

Community Manager

Hey @AtomicBlue 

 

I've just checked in my game and the store opens correctly when I choose the option to purchase a pack with BioWare points. Be aware that when you do it, it opens an Origin in-game overlay, which you can close down. If it's not loading for you and gets stuck in a loop, I would suggest clearing Origin cache or reinstalling the client (it will not delete the game itself).

 

/Ataashi

Message 2 of 3 (82 Views)

Re: Clicking on "BioWare points" in ME 3 store gives eternal "Ple

★★★★ Novice

I tried both things and it didn't work...

I guess I'll have to live with the bug.

Message 3 of 3 (51 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help