Re: Can't play MP

by akihiko3
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Original Post

Accepted Solution

Can't play MP

★★★ Newbie

I recently bought the Digital Deluxe Edition and I just can't play MP, each time I tried to join or begin a game, I'm stuck at the loading screen. Sometimes the loading logo disappear or just freeze. I also can't modify any weapon, i get some black textures and for some weapons, it's just not here and when it happens, I can't go back to the character screen. I've tried a complete reinstall and a file repair but none of these worked.

It worked well when I used to own an Origin Access and could play without any issues. I also used ALOT mod but uninstalled it after my Access ended. 

Message 1 of 4 (1,364 Views)

Accepted Solution

Re: Can't play MP

@akihiko3 

 

Try to clear your Origin cache.
All settings in Origin (only in Origin not in the games) are back to default settings after this.)

 

  • Close Origin completely.
    (right click on the Origin symbol in the task bar > close)
  • Press the Windows key and "R" at the same time.
  • Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
  • Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
    (The "LocalContent" folder must remain untouched.)
  • Delete the "Mass Effect 3" folder inside the "LocalContent" folder.
  • Press the Windows key and "R" at the same time.
  • Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
  • Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
  • Delete the "Origin"  folder inside the "Roaming" folder.
  • In the address bar of your Windows explorer click on "AppData".
  • Open the "Local" folder.
  • Delete the "Origin"  folder inside the  "Local" folder.
  • Restart your PC. > test

If that don't works:

  • Go to your "Documents\BioWare\Mass Effect 3" folder.
  • Move the "Save" folder and the "BIOGame" folder to your desktop.
  • Start Origin > Test.

If that also don't works you should to contact EA directly. (Scroll down and click "Contact Us".)
If you are not from the US change the country in the top right corner.

 

Let support check your account in regards to the change to the normal game version from Origin Access.

 

If you have trouble with the contact attempt look at this guide

 
 
+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson

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Message 2 of 4 (1,338 Views)

All Replies

Re: Can't play MP

@akihiko3 

 

Try to clear your Origin cache.
All settings in Origin (only in Origin not in the games) are back to default settings after this.)

 

  • Close Origin completely.
    (right click on the Origin symbol in the task bar > close)
  • Press the Windows key and "R" at the same time.
  • Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
  • Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
    (The "LocalContent" folder must remain untouched.)
  • Delete the "Mass Effect 3" folder inside the "LocalContent" folder.
  • Press the Windows key and "R" at the same time.
  • Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
  • Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
  • Delete the "Origin"  folder inside the "Roaming" folder.
  • In the address bar of your Windows explorer click on "AppData".
  • Open the "Local" folder.
  • Delete the "Origin"  folder inside the  "Local" folder.
  • Restart your PC. > test

If that don't works:

  • Go to your "Documents\BioWare\Mass Effect 3" folder.
  • Move the "Save" folder and the "BIOGame" folder to your desktop.
  • Start Origin > Test.

If that also don't works you should to contact EA directly. (Scroll down and click "Contact Us".)
If you are not from the US change the country in the top right corner.

 

Let support check your account in regards to the change to the normal game version from Origin Access.

 

If you have trouble with the contact attempt look at this guide

 
 
+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 2 of 4 (1,339 Views)

Re: Can't play MP

★★★ Newbie

It works ! Thank you !

Message 3 of 4 (1,321 Views)

Re: Can't play MP

@akihiko3 

 

Good to hear. You're welcome!

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 4 of 4 (1,307 Views)