Re: Can't Download "From Ashes" DLC

by holger1405
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Original Post

Re: Can't Download "From Ashes" DLC

★ Novice

I got the same issue now, i tried both to delete the cache stuff and reinstalling both Origin client and the game, neither worked.

I cant find "DLC_HEN_PR" nor do i have  "The Final Hours Of Mass Effect 3" installed.

Message 21 of 27 (1,521 Views)
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Re: Can't Download "From Ashes" DLC

@TheFrolkinator 

 

What does it say under "Extra Content" about the DLC? 

Extra content ME.png

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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 22 of 27 (1,497 Views)
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Re: Can't Download "From Ashes" DLC

★ Novice

Just has the "download" button, i can "click" it in but nothing happens.

Message 23 of 27 (1,471 Views)
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Re: Can't Download "From Ashes" DLC

@TheFrolkinator 

 

Try to clear the Origin cache again after this guide.

 

Please clear your temp files:

    • Press the Windows key and "R" at the same time
    • Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
    • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
      (If some files or folders can't be deleted, reboot and try again.)

 

All settings in Origin (only in Origin not in the games) are back to default settings after this.)

    • Close Origin completely.
      (right click on the Origin symbol in the task bar > close)
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
    • Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
      (The "LocalContent" folder must remain untouched.)
    • Move the "Mass Effect 3" folder from the "LocalContent" folder to your desktop.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
    • Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
    • Delete the "Origin"  folder inside the "Roaming" folder.
    • In the address bar of your Windows explorer click on "AppData".
    • Open the "Local" folder.
    • Delete the "Origin"  folder inside the  "Local" folder.
    • Restart your PC. > test
+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 24 of 27 (1,452 Views)

Re: Can't Download "From Ashes" DLC

★★★★★ Newbie

Hi, first of all thank you very much for the guide.

Sadly It did not fix the problem.

Also I am not able to download 'From Ashes'  either with Origin nor with the EA App.
Thou I bought the DLCs long time ago.

I get the 'standard error'


I have the same problem with the Multiplayer DLC 'Rebellion' which is not really important for me.


Kind regards

 

Taske

Message 25 of 27 (1,062 Views)

Re: Can't Download "From Ashes" DLC

@Taske666 

 

There is a general problem with this two DLCs in the moment, EA is working on it as it seems.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 26 of 27 (1,022 Views)
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Re: Can't Download "From Ashes" DLC

EA DICE Team
This is on the older side of time, I'm closing this thread to stop it from being necroed.

If you have any issues with Mass Effect, please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic
Message 27 of 27 (846 Views)
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