Trouble with registering the game from steam and adding DLC

[Istrino]

Hi, I can't register my ME2-game (from steam) on Bioware Software and secondly I can't install the DLC content that I've recently brought from Bioware Social ("The Shadow broker" and "Kasumi"). 

When I register the CD-key for ME2 that I've gotten through steam Bioware social claims that it's not valid and when I try to run the downloaded dlc on my computer it doesn't recognize that ME2 is installed (yet the game works fine).

Does anyone have any advice?

[ThandalNLyman]

Sorry, but no one here can do anything for you.  The AHQ is for player-to-player technical self-help and game play discussions. When you post here you are not talking to BioWare, EA, Sony, or Microsoft.  We're all just fellow gamers, doin' the best we can...

The only people who can assist with account, log-on, purchase, player entitlements, (which is what this is) or refund issues are the EA Game Advisors.

You can reach them at help.ea.com/contact-us.

Choose the "Contact Us" or "Chat" option (not "AHQ, you've already done that.)

ProTips:
1. Be at your gaming rig.
2. Be logged-on to your EA/Origin account (unless that's the problem, obviously.)
3. Be able to spend 10-30 minutes "on hold" before reaching someone.

Good Luck!