July 2018 - last edited July 2018
This sticky has two tasks.
This is the technical troubleshooting area of the Mass Effect 2 section.
Every problem you have running the game goes in here.
That includes crashes, the game not starting at all, in game issues, bugs and technical questions.
If you have a problem with Origin or a problem with your account, the right places to post are others:
Here is the Origin technical issues board, and here is the link to EA's official support for account problems.
A lot of common errors with the game are already mentioned, and in this case, there is a good chance that the “Accepted solution” will help you too.
Meaning? Please use the search function before you post.
If you found the problem you are having as well, but the “Accepted solution” does not help, or if you can’t find something that equals the error you see, please create a “New topic” for your problem.
You can attach the "DxDiag" text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose file” button.