Help us improve Answers HQ! Take Survey No, Thanks

Mass effect 2 will not connect to Xbox Live (Xbox One)-Please Help!!

by Sk0rp10nta1lz
Reply

Original Post

Highlighted

Mass effect 2 will not connect to Xbox Live (Xbox One)-Please Help!!

[ Edited ]
★★★★ Novice

 So I got the game a while ago and everything was working fine until recently. Whenever I go into the game, it says its signed in but won't connect to Xbox Live.

-I already have the Cerberus Network dlc installed

-I have already tried uninstalling and reinstalling it

-I go back in forth between 2 consoles alot so might that have anything to do with it?

-Have tried moving it between ext. and int. storage

-All my other backwards compatible games connect to xbox live pefrectly fine.

-I have a physical and digital copy of the game (bought the digital after I had a similar problem before)

- When I click connect to Ceberus Network, the message reads "Cerberus Network Activation requires an Xbox Live enabled gamer profile. Please ensure you are connected to Xbox Live and try again."

It had been working just fine for the longest time. Then one day it wouldn't download my cloud saves, and while I am in the start screen my profile will not connect to Xbox live for some reason.

Please help!!

-From Mass Effect 2-Less in Florida

Message 1 of 3 (425 Views)

Re: Mass effect 2 will not connect to Xbox Live (Xbox One)-Please Help!!

★★★ Newbie

Did you ever figure out how to fix this issue??

Message 2 of 3 (38 Views)

Re: Mass effect 2 will not connect to Xbox Live (Xbox One)-Please Help!!

★★★★ Novice

 Yes actually, I should've updated this post once I figured it out. It's been a while since I figured it out, but if I can remember correctly, it was some problem with my Xbox 360 account. I'm pretty sure I deleted my account when I was in the 360 menu and after that it started working again.

Message 3 of 3 (33 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help