March 2018
Hello
This is my first time posting but I have a problem.
I recently purchased the Mass Effect trilogy and I've been
trying to purchase the Terminus armor, N7 Warfare gear,
Collector Armor, Blood Dragon Armor, N7 Collector Edition,
And various dlc that are free on the xbox one store. Problem
is that everytime I try to buy them there is no icon or I get
"not available in your region" error, Even though my region
is set in the US. Please I appreciate any help I can get because
I've been trying to get a hold of EA support for about three days
and not a single response.
March 2018
I think it was a temporary error since I had the same problem when I wanted to purchase Overlord. It worked fine yesterday. I still can't buy Lair of the Shadow Broker though... It's locked where I live and English version of the game apparently means nothing.
March 2018
Hey @DragoonEmpire
Do you still have a problem with purchasing the DLCs?
Like @arechia mentioned, we had some temporary issues with the store, but everything should be working now.
Thanks for the reply!
/Ataashi
March 2018
Hello
Yes I still do I can't seem to purchase the N7 Warfare Gear, Terminus Weapon and Armor, Blood dragon
Armor dlc, Collector Armor, ME 3 Collector's Edition dlc or any of the ME 2 helmut dlc on
the xbox store. I usually get that a no buy now option screen or just an error page.
https://www.microsoft.com/en-us/store/p/n7-warfare-gear/btrzz6xht3h6
https://www.microsoft.com/en-us/store/p/terminus-weapon-and-armor/c2m7x60knpsw
https://marketplace.xbox.com/en-US/product/Blood-Dragon-Armor/00000000-0000-400c-80cf-000b454108ce
https://www.microsoft.com/en-us/store/p/collectors-weapon-and-armor/bwkqf1zsp505
https://www.microsoft.com/en-us/store/p/umbra-visor/btl6xqtr6tz8?cid=msft_web_search
https://www.microsoft.com/en-us/store/p/recon-hood/bxrfjdq4pp2
https://www.microsoft.com/en-us/store/p/sentry-interface/c5hjhgcwf073
March 2018
March 2018
Hey @DragoonEmpire
Thanks for the additional information! Like @JCEleven79 already mentioned, it's possible that these DLCs shouldn't be available in the store at all. Since it's Microsoft's store, it will be more difficult to determine, but I'll make our experts aware to see if something can be done on our end.
It might be a good idea to contact an Xbox support too. Maybe their agents will have more information.
/Ataashi
April 2018
Hello @EA_Ataashi
You're very welcome. I did speak with microsoft and they told me
Hello, Thanks for contacting Xbox Support. For your reference, your service request number is 1417444865 As per our conversation today, we've discussed that the DLC is no longer available on the market place and it would be best to contact the game developer for further information
January 2020
I wish you could download these like you could with the promotional stuff from Dragon Age: Origins. Goddess it was like finding a gold mine. I was hoping for the same thing for Mass Effect. Hopefully I'll find it.