Help us improve Answers HQ! Take Survey No, Thanks

Re: Mass Effect 2 Digital Deluxe content missing

by NahuelFF92

Original Post

Mass Effect 2 Digital Deluxe content missing

[ Edited ]
★★★★ Novice

Hi everyone. I have the standard edition of Mass Effect 2 and activated Mass Effect 2 Digital Deluxe key (both in Origin). The game automatically recognizes and downloads all the DLC I had, but for some reason the Digital Deluxe bonus items (with the exception of the Collectors' weapon and armor) are not being included. I'm missing:

• Mass Effect 2 Soundtrack (digital download).
• The Making Of Mass Effect 2 videos.
Digital version of Issue #1 of the Mass Effect comic book by Dark Horse comics.
Digital 48-page art book.

• Incisor Sniper Rifle.


Can you help me, please? Sorry for my bad english.



Message 1 of 3 (258 Views)

Re: Mass Effect 2 Digital Deluxe content missing

[ Edited ]
Community Manager

@NahuelFF92 Hey, please navigate to Origin Games\Mass Effect 2\Bonus, you should be able to see your extra content there. 


As for the in-game content(the sniper rifle), can you try downloading anything that's available to download, then check if the gun shows up in the game?


Thanks, and sorry for any confusion caused. 

Also your English was perfectly clear. Standard smile

Message 2 of 3 (242 Views)

Re: Mass Effect 2 Digital Deluxe content missing

★★★★ Novice

@EA_David Hi thanks for your answer. I just finished downloading and installing Mass Effect 2 Digital Deluxe a few minutes ago but in my Mass Effect 2 Digital Deluxe directory there is no folder called "Bonus". I attach an image to show you my Mass Effect 2's directory.

Can you help me? Thanks again.


Message 3 of 3 (232 Views)


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help