Re: ME2 - fails to launch - 0xc0001a5 & 0xc000005

by Holger1405
Reply

Original Post

ME2 - fails to launch - 0xc0001a5 & 0xc000005

★★ Novice

So I've been at this for 7 days now so please ignore any absolute fails on my part to include all information.

 

Basic MSInfo - 

 

OS Name Microsoft Windows 10 Pro
Version 10.0.16299 Build 16299
System Type x64-based PC
Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0906, 3/22/2017
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.1 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 12.4 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys

 

Dxdiag - 

---------------
Display Devices
---------------
           Card name: NVIDIA GeForce GTX 1050 Ti
        Manufacturer: NVIDIA
           Chip type: GeForce GTX 1050 Ti
            DAC type: Integrated RAMDAC
         Device Type: Full Device
          Device Key: Enum\PCI\VEN_10DE&DEV_1C82&SUBSYS_62533842&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 12175 MB
    Dedicated Memory: 4018 MB
       Shared Memory: 8157 MB
        Current Mode: 1920 x 1080 (32 bit) (60Hz)

 

What I've tried ----

 

- Uninstall/Reinstall

- Repair

- Disabled Origin Overlay

- Disabled GeForce Overlay

- Disabled Windows Game Bar 

- Run game as Admin

- Cleared Origin Cache

- Cleared Temp files with CCleaner

- Created new local admin account and launch from there

- Clean Boot 

- Clean boot after doing all the other steps

- Disabled Firewall

- Disabled McAfee AV and Realtime Protect

- Flushed DNS Cache

- Verified Hosts file was still default

- Uninstalled all VC++ redist and reinstalled latest for: 2005, 2008, 2010, 2012, 2013, 2015

- Cleaned registry with CCleaner

- Renamed files in thread: https://answers.ea.com/t5/Mass-Effect-2/Mass-Effect-Trilogy-ME2-doesn-t-start-with-Origin-after-inst...

 

Honestly... nothing has worked, I'm at wits end, support has been less than helpful and very excited to get me to reboot as soon as possible which coincidently closes the chat down.  So tried calling, got the same scripted response.  Finally prodded enough to get "escalated to Specialist Support" instead of Advocate.  That was 4 days ago, 24hrs after I was supposed to be contacted by email from the specialist.

 

If anyone has any other tips/tricks/ideas that I haven't tried I'm game to give it a go.  I'm seeing this SAME problem with same error from Dragon Age: Origins and Dragon Age 2.  Sadly I no longer have my original disks so I'm stuck with Origin or bust to play this game again.

Message 1 of 5 (1,237 Views)

Re: ME2 - fails to launch - 0xc0001a5 & 0xc000005

★★ Novice

So may have found something in the UK forums on this:

 

https://help.ea.com/en-gb/help/mass-effect/mass-effect-2/problems-launching-mass-effect-2/

 

Apparently I do NOT have EACore.dll and EACoreServer.exe in the \binaries\ folder for Mass Effect 2.  Unfortunately, I have no idea where to get them, and searches are failing badly lol.

Message 2 of 5 (1,234 Views)

Re: ME2 - fails to launch - 0xc0001a5 & 0xc000005

Try this thread, and see if it helps.....

 

 

 

 

------------------------------------------------------------------------------------------------
I am NOT an EA employee, I am just a simple gamer like most everyone else here volunteering my help to those who may can use it .....That means I have to pay for my games just like you, lol.
------------------------------------------------------------------------------------------------
Message 3 of 5 (1,223 Views)

Re: ME2 - fails to launch - 0xc0001a5 & 0xc000005

★★ Novice

Gave that a whirl, no go.  Tried updating my case with EA Help.... was told to uninstall the windows and reinstall to fix the problem Frown

 

It's a new system heh.

Message 4 of 5 (1,217 Views)

Re: ME2 - fails to launch - 0xc0001a5 & 0xc000005

@ironylive

 

Please create a full DxDiag in text file format, also go to your Reliability monitor (Press the windows key and "R" at the same time and copy or type "perfmon /rel" (without the quotes) in > ENTER and look if it has ME2 entries.

 

If yes double click at the last one, copy it to the clipboard, (Bottom left corner) save it to a text file and load it up together with the DxDiag.

 

You can do that with the "choose file" button at the bottom right corner of the reply window.

 

 

Additional,

any mods installed?

The game was never before installed on that system?

Did you tried to run Origin as Administrator? (if not test it and preform another game repair if the game doesn't launch.) 

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 5 of 5 (1,211 Views)