Communication with the mass effect 2 server was interrupted or has timed out?

by SilverHawk730
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Original Post

Re: Communication with the mass effect 2 server was interrupted or has timed out

@TBRGo2Sl3ep 

 

Sorry, I over read second to last post.

 

Host file problems are rare, there are much more likely triggers for this problem.

 

Try this in Order. Test after any point.

 

    • Make sure your Windows Network is set to "Privat".
    • Restart your router in this way: Pull the power plug > wait 5 minutes > return the power plug
    • Clear your Origin cache:
      All settings in Origin (only in Origin not in the games) are back to default settings after this.)
      - Close Origin completely. (right click on the Origin symbol in the task bar > close)
      - Press the Windows key and "R" at the same time.
      - Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
      - Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
      (The "LocalContent" folder must remain untouched.)
      - Press the Windows key and "R" at the same time.
      - Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
      - Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
      - Delete the "Origin"  folder inside the "Roaming" folder.
      - In the address bar of your Windows explorer click on "AppData".
      - Open the "Local" folder.
      - Delete the "Origin"  folder inside the  "Local" folder.
      - Restart your PC. > test
    • shut down your Windows firewall and disable the real-time scanner of your antivirus software.. (just for testing purpose, don't forget to activate the firewall and the antivirus software later on.)
      Should it work after you disabled the firewall, here is a description how to allow a program to communicate through the firewall.
    • This ports must be open on your Router:
      Origin Ports
      TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
      UDP: 1024-1124; 18000; 29900
    • Clearing your DNS cache. or testing a google DNS could also help.

 

If that not helps here is a EA connection troubleshooting guide.

 

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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 31 of 46 (3,518 Views)

Re: Communication with the mass effect 2 server was interrupted or has timed out

★ Novice

Just hit Connect (to the right of the laptop) and log in manually.

Message 32 of 46 (2,778 Views)

Re: Communication with the mass effect 2 server was interrupted or has timed out

★★ Novice

I have no Origins folder period. I did everything you said and it kept coming back not found so then I sent to your next step anyway and although I now see some of my games in there, still no Origins folder. 

 

 

 

 

Message 33 of 46 (2,756 Views)

Re: Communication with the mass effect 2 server was interrupted or has timed out

★★ Novice

I'm playing on console and just encountered the problem. Any help would be appreciated. 

Message 34 of 46 (2,592 Views)

Re: Communication with the mass effect 2 server was interrupted or has timed out

★★★★★ Apprentice

On console ? Well, this confirms once again that this is some kind of problem on the part of EA servers.Not our problems.

 

As with accounts for Mass Effects: Andromeda - only EA's side problems.

Message 35 of 46 (2,564 Views)

Re: Communication with the mass effect 2 server was interrupted or has timed out

★★★ Newbie

From what ive found out, EA shut down the Cerberus network..... which is a * move when trying to activate DLC nowadays. So im not sure how its going to work but yea, EA moved on leaving ME servers in the dark. Just wish the unlinked the dlc from cerberus network first

Message 36 of 46 (2,435 Views)

Re: Communication with the mass effect 2 server was interrupted or has timed out

@Andoranh 

 


Andoranh wrote:

From what ive found out, EA shut down the Cerberus network.....


 

No, the Cerberus network is up and running.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 37 of 46 (2,257 Views)

Re: Communication with the mass effect 2 server was interrupted or has timed out

★★★ Novice

same here, bought the game over steam Digital Deluxe Edition with all DLCs available.

downloaded the DLCs via Origin (website) and installed them successfully.

Now Im stuck at the "communication with the mass effect 2 server was interrupted or has timed out"

 

any hope this is getting fixed?

Message 38 of 46 (2,139 Views)

Re: Communication with the mass effect 2 server was interrupted or has timed out

@SoEinRotz2000 

 

Your Steam account is linked to your Origin account?

Do you use a VPN?

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 39 of 46 (2,121 Views)

Re: Communication with the mass effect 2 server was interrupted or has timed out

★★★ Novice

thanks for your reply Holger. I actually got it fixed already after doing live chat to some really friendly and supportive guy from EA help.

 

To anybody getting the game via steam (since steam doesnt tell you so):

You will have to redeem your game codes (3 in my case) via Origin-service. You dont have to install the Origin-Launcher, just using the Origin Website is enough. Of course you will have to use the same login data you are using in the game.

After that for me the error-message disappeared.

cheers

Message 40 of 46 (2,114 Views)