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Cerberus Network login problem

by KCToxic
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Original Post

Accepted Solution

Cerberus Network login problem

★★ Novice

I just opened Mass Effect 2(the on the house version) and I cannot log into the cerberus network. The login is email/password, but when I use an email it tells me I need a valid username, and when I put in my ea username it says I need a valid email, so I can't even log in at all and access the add-on content. Is there a way to fix this? Or is the network not supposed to work?

Message 1 of 7 (2,620 Views)

Accepted Solution

Re: Cerberus Network login problem

★★ Novice
I seem to have fixed it. I think I was entering my old password instead of my newer one. Sorry about that. Thanks, though.

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Message 4 of 7 (3,147 Views)

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Re: Cerberus Network login problem

Community Manager

Hey, I just tested this on a fresh install/account and it worked fine, the Cerberus login worked smoothly.

 

Can I double check that you're using the same login details as you use for Origin? 

Alternatively can you create an account using the option on the page?

Thanks. 

David.png
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Message 2 of 7 (2,602 Views)

Re: Cerberus Network login problem

@KCToxic

 

Additional to @EA_David, does your password or Email include special character?

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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 3 of 7 (2,586 Views)

Re: Cerberus Network login problem

★★ Novice
I seem to have fixed it. I think I was entering my old password instead of my newer one. Sorry about that. Thanks, though.
Message 4 of 7 (3,148 Views)

Re: Cerberus Network login problem

Community Manager

Thanks for the update, sometimes it's something nice and simple. Standard smile

David.png
Stay and Play.png
Message 5 of 7 (2,553 Views)

Re: Cerberus Network login problem

★★★ Newbie

How to log-in at the cerebus network, when you password contains a special character?? No matter how much i try to add the special character it wont appear in the password box.

Message 6 of 7 (2,319 Views)

Re: Cerberus Network login problem

@walkiers796

 

Some special character are simply not usable.

 

You need to change the password for your EA account. If you want a special character in there, underscores are accepted.

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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 7 of 7 (2,310 Views)
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