Help us improve Answers HQ! Take Survey No, Thanks

Re: Cannot get Mass Effect 2 Bonus Content

by RlC0CHETS
Reply

Original Post

Accepted Solution

Cannot get Mass Effect 2 Bonus Content

★★★★ Novice

Hello all

 

I'm having difficulty getting the bonus content for Mass Effect 2 digital deluxe. I have all the Cerberus DLC packs perfectly fine, but I can't get the other stuff, like making of documentary, soundtrack, comic book etc. I've checked the game files and its not there. Can someone please help?

 

Thank you in advance

Message 1 of 13 (741 Views)

Accepted Solution

Re: Cannot get Mass Effect 2 Bonus Content

@eitadren

 

Then you need to contact support.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson

View in thread

Message 13 of 13 (535 Views)

All Replies

Re: Cannot get Mass Effect 2 Bonus Content

★★★★ Novice

Did you try uninstalling and reinstalling Origin?

Message 2 of 13 (720 Views)

Re: Cannot get Mass Effect 2 Bonus Content

★★★★ Apprentice

@eitadren

 

Did you look under the bonus content to see if it's available there? 

Message 3 of 13 (708 Views)

Re: Cannot get Mass Effect 2 Bonus Content

★★★★ Novice

Yeah, I've done it like a million times haha

Message 4 of 13 (703 Views)

Re: Cannot get Mass Effect 2 Bonus Content

★★★★ Novice

No, where would I find bonus content? Is it a file in the game folder because I looked there and it isn't there

Message 5 of 13 (702 Views)

Re: Cannot get Mass Effect 2 Bonus Content

★★★★ Apprentice

Open Origin, click on Mass Effect 2, Under the title on the right hand side there is a link/tab for "Extra Content". If it's on your computer, it should be recognized and show up there. It may ask you to "install" or "download" it, but if it was tied to your account before, it should be there.

Message 6 of 13 (697 Views)
Highlighted

Re: Cannot get Mass Effect 2 Bonus Content

[ Edited ]
★★★★ Novice

Bonus content could be under:

 

C:\Program Files (x86)\Origin Games\Mass Effect 2\Bonus\Documentary

C:\Program Files (x86)\Origin Games\Mass Effect 2\Bonus\Digital Art

C:\Program Files (x86)\Origin Games\Mass Effect 2\Bonus\Soundtrack

 

When you choose ME2 in origin to Play, you get Extra Content under Play, If the extra content Bonus is downloaded it should show Play, when you select play it opens the directory where the bonus is downloaded and it is there where you get to play the video, read the Artbook PDF or listen to the soundtracks.

Message 7 of 13 (688 Views)

Re: Cannot get Mass Effect 2 Bonus Content

★★★★ Novice

There's no folder in it that says bonus

Message 8 of 13 (659 Views)

Re: Cannot get Mass Effect 2 Bonus Content

@eitadren

 

 

In Origin, if you click the game cover in the game Library and then "Extra Content", you should have all the content available. (scroll down)

(The button under the Documentary, Digital Art book and Soundtrack should say "Play".

 

If you upgraded to the Digital deluxe edition make sure you look under the right cover. (There could be two, one for the normal game and one for the Digital deluxe edition.)

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 9 of 13 (638 Views)

Re: Cannot get Mass Effect 2 Bonus Content

★★★★ Novice

@Holger1405

 

It's not there under extra content either. I have all the other DLC from cerberus network. There's not even a section that says soundtrack making of documentary or anything

Message 10 of 13 (625 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help