Can't reinstall mass effect 2 after upgrading to windows 10

[Greeger2]

Hello, after I upgraded to windows 10 I didn't try to play ME2 for a while but when I did it kept asking for me to enter the key code and would then shut down.  I uninstalled the game but when I try to re-install it, near the end of the process,  I get the message "install failed, permission denied on a data file". no other information given.  If anyone has any suggestions it would appreciated.

[holger1405]

Steam or Origin?

[Greeger2]

I have the DVD's. I do have steam and origin accounts but I don't think my ME2 is running under either of them.

[holger1405]

The disk is clean and in good shape?

Then right click on the installation exe > "troubleshooting compatibility issues"

If that not helps, run the exe as Administrator

[Greeger2]

the discs look ok. Same result after trying the install under various compatibility options as well as running as administrator.

[holger1405]

Ok, delete the Original ME2 Folder in your "Program Files (x86)" folder and the Mass Effect 2 Folder from your Documents folder (Make a Backup of the last one, it holds your old save files) A few files will have read only attribute, so you need to rename them or delete them using the super admin account or a  CMD running in Administrator mode.

[Greeger2]

Thanks Holger, I ended up installing onto my back up hard drive. I think it had XP or vista installed on it initially. It took everything, DLC's and my saves and the game is running fine.  Thanks for the help