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Re: Can't connect to Cerberus network in Mass Effect 2

by tencentsa
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Original Post

Re: Can't connect to Cerberus network in Mass Effect 2

★★★★ Novice

Since I got ME2 for free on Origin I can't log in to CN at all says the same thing and I've done everything you cant even register the game via BioWare since the key is invalid the game is ok through my Firewall it just will not validate so I can get the DLC to work

Message 11 of 23 (2,649 Views)

Re: Can't connect to Cerberus network in Mass Effect 2

@Nakatomi_Uk

 

Try to repair the game. (in Origin > Game Library > right click ME2 > Repair)

 

If that don't works, restart your router.

 

If that not helps, shut down your Windows firewall and disable the real-time scanner of your antivirus software.. (just for testing purpose, don't forget to activate the firewall and the antivirus software later on.)

 

Should it work after you disabled the firewall, here is a description how to allow a program to communicate through the firewall.

 

This ports must be open on your Router:

 

Origin Ports
TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
UDP: 1024-1124; 18000; 29900

 

Clearing your DNS cache. or testing a google DNS could also help.

 

 

If that not helps here is a EA connection troubleshooting guide.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 12 of 23 (2,642 Views)

Re: Can't connect to Cerberus network in Mass Effect 2

★★★★ Novice

I had tried this at the very first time, even reïnstaled it but that didn't work.
As you stated about the firewall that didn't work.
The folder use for my games has been excluded from my firewall as are both Mass Effect 2.exe files.

I cleared the DNS and the google DNS but that did'n't work either.

I still have no idea where to look for the origin ports as you described.

Message 13 of 23 (2,632 Views)

Re: Can't connect to Cerberus network in Mass Effect 2

@Nakatomi_Uk

 

Are you on a university or other non private network?

Do your credentials include special characters? 

 

The ports should be open at your router.

 

Did you also stopped the real time scanner of your Anti virus for the connection attempt?

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 14 of 23 (2,627 Views)

Re: Can't connect to Cerberus network in Mass Effect 2

★★★★ Novice

No I'm at a private network (my house)
And there are only uper lower cast and numbers for the credentials no special sines like ! ? / ect.
I did stop the virus scaner real time so that isn't it

As said I'm no computer expert and have no idea what the ports in my router are or where to look for them Disappointed sorry
Maby thats it so if you could help with that?

Message 15 of 23 (2,611 Views)

Re: Can't connect to Cerberus network in Mass Effect 2

@ijanssen

 

What brand and model is your router?

 

Also try to clear your Origin cache:

All settings in Origin (only in Origin not in the games) are back to default settings after this.)

    - close Origin completely. (right click on the Origin symbol in the task bar > close)
    - Press the Windows key and "R" at the same time.
    - Type or copy  "%ProgramData%/Origin" (without quotes) > hit ENTER
    - Delete all the files and folders in the Origin folder, except for the "LocalContent" folder. (The "LocalContent" folder must remain untouched.)
    - Press the Windows key and "R" at the same time.
    - Type or copy "%AppData%" (without quotes)  > hit ENTER
    - Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder
    - Delete the "Origin"  folder inside the "Roaming" folder
    - In the address bar of your Windows explorer click on the word "AppData".
    - Open the "Local" folder
    - Delete the "Origin"  folder inside the  "Local" folder
    - Restart your PC. > test

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 16 of 23 (2,602 Views)
Highlighted

Re: Can't connect to Cerberus network in Mass Effect 2

[ Edited ]
★★★★ Novice

I'm having exactly the same problem.  None of my DLCs work and I really don't want to continue the game without them.

 

Edit: I cleared my Origin cache, opened all ports, and still getting the same results.

Message 17 of 23 (2,599 Views)

Re: Can't connect to Cerberus network in Mass Effect 2

★★★★ Novice
I tried clearing the cache and didn't got a result.

The router I have is the standard router from my provider KPN, it's a called a Experia Box Version 9 or V9.
Message 18 of 23 (2,585 Views)

Re: Can't connect to Cerberus network in Mass Effect 2

@ijanssen @tencentsa

 

Ok, now that all normal troubleshooting attempts failed, we approach this differently.

 

- close Origin completely.

 

- Go here, to the "me3explorer" Wiki page.

 

- Scroll down to "DLC Patcher" > Download the ME2 DLL set. (at "just download")

  (I use this DLLs myself for my modded game, but as always with third party software or tools I have to tell you that you use this DLLs at your own risk.)

 

- Unpack the "masseffect-binkw32-master.zip" > go to the "masseffect-binkw32-master\ME2\Release" folder.

 

- There you have a "binkw32.dll" and a "binkw23.dll" > copy them both into your ">drive<:\Program Files (x86)\Origin Games\Mass Effect 2\Binaries" folder. (overwrite)

 

- Start Origin and enjoy the game whit your working DLCs. 

 

 

 

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 19 of 23 (17,509 Views)

Re: Can't connect to Cerberus network in Mass Effect 2

★★★★ Newbie

Clearly the problems lies with the company not the users

 

Message 20 of 23 (2,452 Views)

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