October 2018
There is no sound in the menu or in-game only during loading screens. What causes that?
November 2018
What platform? (PC, Xbox 360, or PS3)
Could you also give some more details about what sound device you're using? If you're on PC, a DxDiag file may be helpful.
November 2018 - last edited November 2018
Could you tell us which version of the game you have? (e.g. Physical disc, Origin, Steam)
You could try to repair. In Origin, you right click the game and select the 'repair game' option. If you have Steam, it's called "Verify integrity of the game files."
If it's neither Origin or Steam, perhaps it helps to register your product key in Origin and download it from there.
Sound issues can also sometimes be solved by disabling all the audio devices you're not using from the Windows device manager.
December 2018
January 2019
Hey @XenailHUN
I just wanted to make sure that you've fixed the problem with sound? Or do you need any further assistance?
Thanks!
/Ataashi