Problem with repetitive freezing MASS EFFECT 1

[Xardas149]

I wanted to play  mass effect 1, so i installed the game from my dvd, patched,  launched it, but every 8 seconds the game stops for 1 second.
believing it was a old game version and compatibility problem with windows 10, I redeemed the code on Origin, and installed it from origin.
same problem.

I tried reinstalling the video card drivers, hoping it was an error related to them, but the problem occurs again.

I then tried to activate the game in compatibility with xp (Service pack 2 and 3) but nothing.

Is there a solution ? 

my machine is equipped with a phenom x6 1055t, rx550 amd video card, 8 gb ram.

CPU usage about 40 % all core

In the video card usage graph, I see a drop in video card usage every 8 seconds at the exact moment of image freezing.

Then the game restarts normal for another 8 seconds. The video card is used at 35% ,data provided by the windows task manager.

On this machine i ran, BBC2, the witcher 3, 2, 1.

I think it's a driver problem, but I can't get over it.

[Xardas149 · Accepted solution]

I did driver update, but same problem.
When restarting, the windows computer did a massive system update.
Among the many updates, I saw that he downloaded a C ++ update and netframework.

I tried to turn on the game, and a performance windows message mentioned the vsync problem.
So I went looking for info, and activated it in the menu.

I have no idea what the pc did, as it downloaded for tens of minutes.

The game works fine now

So solved in this way >>

Update video driver to the latest version (As you suggested)
Update of C ++ and netframework (done by windows automatically)
Turn on vsync.

Thanks for the support mate.

[holger1405]

@Xardas149 

Please create a DxDiag in text file format and post it with your next reply. You can do that  with the "Choose file" button at the bottom right corner of the reply window. 

[Xardas149]

Hi, I did some testing by installing the 2019 and 2018 amd driver version, no changes.

I am attaching a screenshot of the windows task manager, to show you how the system behaves.

Here the dxdiag: 

System Information
------------------
Time of this report: 2/12/2021, 09:09:08
Operating System: Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 08/24/10 18:53:03 Ver: 08.00.15 (type: BIOS)
Processor: AMD Phenom(tm) II X6 1055T Processor (6 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 4893MB used, 4896MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode

[holger1405]

@Xardas149 

I would need the full DxDiag in Text file format as described in the link.

[Xardas149]

 I am attaching the required file.

[holger1405]

@Xardas149 

The driver of you GPU is over two years old.

• Download the newest driver for your GPU.
• Go here and download the AMD tool for driver removal.
• Follow the instructions on the side.
• Reboot.
• Install the newest driver for your GPU > Reboot > test.

[Xardas149 · Accepted solution]

I did driver update, but same problem.
When restarting, the windows computer did a massive system update.
Among the many updates, I saw that he downloaded a C ++ update and netframework.

I tried to turn on the game, and a performance windows message mentioned the vsync problem.
So I went looking for info, and activated it in the menu.

I have no idea what the pc did, as it downloaded for tens of minutes.

The game works fine now

So solved in this way >>

Update video driver to the latest version (As you suggested)
Update of C ++ and netframework (done by windows automatically)
Turn on vsync.

Thanks for the support mate.

[holger1405]

You are welcome @Xardas149 !