I have tried to find help online, but there hasnt been one. I've ran dxdiag on my laptop but hasnt found any errors, I've also tried to use compatibility mode (tried sp2, sp3, windows 7 windows vista).
My DxDiag result:
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.121119-1606)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 5520
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 6144MB RAM
Available OS Memory: 6014MB RAM
Page File: 2927MB used, 4189MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode
January 2013 - last edited January 2013
That little top 2% part of a DxDiag report is inadequate to try to use for problem solving. Read this:
P. S. For anyone running Windows7 or Windows8: the unpatched game cannot start in those OS versions; you must obtain and apply the patch before trying to do anything in the game when you use those OSes (the game is quite old now).
It would help if I can see the Graphics Card. At the moment I'm guessing it is a Intel GMA card.
Its complicated getting the game to work with Windows 7 yet alone Windows 8.
I've had no problems running the game under Win7 (retail disc install) or Win8 (EA/Origins install).
Didn't need any patch to get it running either time, although I did apply it both times before installing BDtS.