Mass Effect Screens not loading

[Lord_Wyvvern]

I have installed no mods. I have repaired the game in origin. My computer can handle this game on Potato settings. However, I cannot level up my characters in Mass Effect, nor can I bring up the power wheel while playing. I have tried several fixes, including deleting the game and re-downloading it but I still cannot do these very basic things in the game. Please help! 

[holger1405]

@Lord_Wyvvern 

Please create a DxDiag in text file format and post it with your next reply.

If you use Windows 7 also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.

If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.

 

You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button. 

[Fred_vdp]

There are some config files in the Documents folder that may not be removed after a reinstallation. Go to Documents - BioWare - Mass Effect and delete BioEngine.ini. Hopefully that fixes a bad setting.