Mass Effect 1 won't start

by BubblesO
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Mass Effect 1 won't start

★★★ Novice

Hey, I have issue with my Mass Effect. Whenever I try to enter the game, I get this error:

 

"General protection fault!

 

History:GMatrix2D::Swap() Address = 0x10dc7f5a (filename notfound)

[in D:\Programfiles (x86)\origin games\Mass Effect\Binaries\MassEffect.exe]

"

 

When I go into Mass Effect Configuration utility I get:

Runtime Error!

 

Program: D:\ Program Files (..

 

This application has requested the Runtime to terminate it in unusual way. Please contact the application's support team for more information"

 

Please help, I've tried mostly everything and I googled all night. 

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Accepted Solution

Betreff: Mass Effect 1 won't start

★★★ Novice
@Holger1405 Managed to fix the issue by reinstalling the game and microsoft visual c++ a couple of times. Thanks for your time.

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Message 9 of 9 (1,704 Views)

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Betreff: Mass Effect 1 won't start

@BubblesO

 

Install the NVIDIA PhysX Legacy System Software.

Reboot > Test.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 2 of 9 (2,364 Views)

Betreff: Mass Effect 1 won't start

★★★ Novice

Nope. Doesn't work. I've attached a screenshot of my errors. 

Message 3 of 9 (2,355 Views)

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@BubblesO

 

Please create a DxDiag in text file format and post it with your next reply.

If you use Windows 7 also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.

If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.

 Perf.png

You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button. 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 4 of 9 (2,339 Views)

Betreff: Mass Effect 1 won't start

★★★ Novice

i know the post is old but..i'm having the same issue an so far found no solution. I've attached the DxDiag and the reliability monitor text files if you would still be willing to help. The game worked fine before i upgraded to windows 10 from win 7 if that's any help.

Message 5 of 9 (1,783 Views)

Betreff: Mass Effect 1 won't start

[ Edited ]

@Cakeson 

 

You receive the same error message as OP?

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 6 of 9 (1,773 Views)

Betreff: Mass Effect 1 won't start

★★★ Novice

Yes, exactly the same as op

Message 7 of 9 (1,760 Views)

Betreff: Mass Effect 1 won't start

@Cakeson 

 

You tried the NVIDIA PhysX Legacy System Software.?

 

Do or did you use Mods?

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 8 of 9 (1,716 Views)

Betreff: Mass Effect 1 won't start

★★★ Novice
@Holger1405 Managed to fix the issue by reinstalling the game and microsoft visual c++ a couple of times. Thanks for your time.
Message 9 of 9 (1,705 Views)