Game crashes when I go to Sparta

[dfish100]

Oho, nice find, Bryaco.  I hope someone from EA sees this.  I suspect they must have broken the download fairly recently.

[Fictitiousfable]

YOU ARE AN ANGEL! I am first of all relieved because i almost returned my new computer because EA lead me to believe it was a problem with my own computer instead of the game.

Secondly, i showed my best friend the picture comparing the two folders, and she was completely shocked that so much was missing. I know it's stupid because i only spent $10 on the game, but if i knew i was only paying for half of the game to work i wouldnt have bothered. and i cant get my money back now because it was a digital download. If EA doesnt fix this i dont think i will be purchasing another one of their games in the future.

[Fictitiousfable]

I have contacted the Customer Support i had been speaking to, linking them to this forum. hopefully they see it.

[MainMarinePCMR]

Wow! You figured it out. I'm glad someone did. Now if we can just let EA know so they can fix it!

[Fictitiousfable]

hopefully EA received my email!

[dfish100]

For the curious, I was able to figure out the full list of the missing files in the UNC folder (127 of them in total):

Spoiler

UNC24\LAY\BIOA_UNC24_00_LAY_LOC_int.SFM
UNC24\LAY\BIOA_UNC24_01_LAY.SFM
UNC24\LAY\BIOA_UNC24_02_LAY.SFM
UNC24\SND\bioa_unc24_00_SND.SFM
UNC24\SND\BIOA_UNC24_01_SND.SFM
UNC24\SND\BIOA_UNC24_02_SND.SFM
UNC25\CIN\BIOA_UNC25_CIN.SFM
UNC25\DSG\BIOA_UNC25_00_DSG.SFM
UNC25\DSG\BIOA_UNC25_01_DSG.SFM
UNC25\DSG\BIOA_UNC25_01_DSG_LOC_int.SFM
UNC25\LAY\BIOA_UNC25_00_LAY.SFM
UNC25\LAY\BIOA_UNC25_00_LAY_LOC_int.SFM
UNC25\LAY\BIOA_UNC25_01_LAY.SFM
UNC25\SND\BIOA_UNC25_00_SND.SFM
UNC25\SND\BIOA_UNC25_01_SND.SFM
UNC30\CIN\BIOA_UNC30_CIN.SFM
UNC30\DSG\BIOA_UNC30_00_DSG.SFM
UNC30\DSG\BIOA_UNC30_00_DSG_LOC_int.SFM
UNC30\DSG\BIOA_UNC30_01_DSG.SFM
UNC30\DSG\BIOA_UNC30_02_DSG.SFM
UNC30\DSG\BIOA_UNC30_02_DSG_LOC_int.SFM
UNC30\LAY\BIOA_UNC30_00_LAY.SFM
UNC30\LAY\BIOA_UNC30_00_LAY_LOC_int.SFM
UNC30\LAY\BIOA_UNC30_01_LAY.SFM
UNC30\LAY\BIOA_UNC30_02_LAY.SFM
UNC30\snd\BIOA_UNC30_00_snd.SFM
UNC30\snd\BIOA_UNC30_01_snd.SFM
UNC31\CIN\BIOA_UNC31_CIN.SFM
UNC31\DSG\BIOA_UNC31_00_DSG.SFM
UNC31\DSG\BIOA_UNC31_01_DSG.SFM
UNC31\DSG\BIOA_UNC31_02_DSG.SFM
UNC31\DSG\BIOA_UNC31_02_DSG_LOC_int.SFM
UNC31\LAY\BIOA_UNC31_00_LAY.SFM
UNC31\LAY\BIOA_UNC31_00_LAY_LOC_int.SFM
UNC31\LAY\BIOA_UNC31_01_LAY.SFM
UNC31\LAY\BIOA_UNC31_02_LAY.SFM
UNC31\snd\BIOA_UNC31_00_snd.SFM
UNC31\snd\BIOA_UNC31_01_snd.SFM
UNC31\snd\BIOA_UNC31_02_snd.SFM
UNC42\CIN\BIOA_UNC42_CIN.SFM
UNC42\DSG\BIOA_UNC42_00_DSG.SFM
UNC42\DSG\BIOA_UNC42_00_DSG_LOC_int.SFM
UNC42\DSG\BIOA_UNC42_01_DSG.SFM
UNC42\DSG\BIOA_UNC42_02_DSG.SFM
UNC42\DSG\BIOA_UNC42_02_DSG_LOC_int.SFM
UNC42\LAY\BIOA_UNC42_00_LAY.SFM
UNC42\LAY\BIOA_UNC42_00_LAY_LOC_int.SFM
UNC42\LAY\BIOA_UNC42_01_LAY.SFM
UNC42\LAY\BIOA_UNC42_02_LAY.SFM
UNC42\SND\BIOA_UNC42_00_SND.SFM
UNC42\SND\BIOA_UNC42_01_SND.SFM
UNC42\SND\BIOA_UNC42_02_SND.SFM
UNC51\CIN\BIOA_UNC51_CIN.SFM
UNC51\DSG\BIOA_UNC51_00_DSG.SFM
UNC51\DSG\BIOA_UNC51_01_DSG.SFM
UNC51\DSG\BIOA_UNC51_02_DSG.SFM
UNC51\DSG\BIOA_UNC51_03_DSG.SFM
UNC51\DSG\BIOA_UNC51_04_DSG.SFM
UNC51\LAY\BIOA_UNC51_00_LAY.SFM
UNC51\LAY\BIOA_UNC51_00_LAY_LOC_int.SFM
UNC51\LAY\BIOA_UNC51_01_LAY.SFM
UNC51\LAY\BIOA_UNC51_02_LAY.SFM
UNC51\LAY\BIOA_UNC51_03_LAY.SFM
UNC51\LAY\BIOA_UNC51_04_LAY.SFM
UNC51\SND\BIOA_UNC51_00_SND.SFM
UNC51\SND\BIOA_UNC51_01_SND.SFM
UNC51\SND\BIOA_UNC51_02_SND.SFM
UNC51\SND\BIOA_UNC51_03_SND.SFM
UNC51\SND\BIOA_UNC51_04_SND.SFM
UNC51\SND\BIOA_UNC51_05_SND.SFM
UNC53\CIN\BIOA_UNC53_CIN.SFM
UNC53\DSG\BIOA_UNC53_00_DSG.SFM
UNC53\DSG\BIOA_UNC53_00_DSG_LOC_int.SFM
UNC53\DSG\BIOA_UNC53_01_DSG.SFM
UNC53\DSG\BIOA_UNC53_01_DSG_LOC_int.SFM
UNC53\DSG\BIOA_UNC53_02_DSG.SFM
UNC53\DSG\BIOA_UNC53_02_DSG_LOC_int.SFM
UNC53\LAY\BIOA_UNC53_00_LAY.SFM
UNC53\LAY\BIOA_UNC53_00_LAY_LOC_int.SFM
UNC53\LAY\BIOA_UNC53_01_LAY.SFM
UNC53\LAY\BIOA_UNC53_02_LAY.SFM
UNC53\SND\BIOA_UNC53_00_SND.SFM
UNC53\SND\BIOA_UNC53_01_SND.SFM
UNC53\SND\BIOA_UNC53_02_SND.SFM
UNC54\CIN\BIOA_UNC54_CIN.SFM
UNC54\DSG\BIOA_UNC54_00_DSG.SFM
UNC54\DSG\BIOA_UNC54_00_DSG_LOC_int.SFM
UNC54\DSG\BIOA_UNC54_01_DSG.SFM
UNC54\DSG\BIOA_UNC54_01_DSG_LOC_int.SFM
UNC54\DSG\BIOA_UNC54_02_DSG.SFM
UNC54\DSG\BIOA_UNC54_02_DSG_LOC_int.SFM
UNC54\DSG\BIOA_UNC54_03_DSG.SFM
UNC54\DSG\BIOA_UNC54_03_DSG_LOC_int.SFM
UNC54\LAY\BIOA_UNC54_00_LAY.SFM
UNC54\LAY\BIOA_UNC54_00_LAY_LOC_int.SFM
UNC54\LAY\BIOA_UNC54_01_LAY.SFM
UNC54\LAY\BIOA_UNC54_02_LAY.SFM
UNC54\LAY\BIOA_UNC54_03_LAY.SFM
UNC54\SND\BIOA_UNC54_00_SND.SFM
UNC54\SND\BIOA_UNC54_01_SND.SFM
UNC54\SND\BIOA_UNC54_02_SND.SFM
UNC54\SND\BIOA_UNC54_03_SND.SFM
UNC55\CIN\BIOA_UNC55_CIN.SFM
UNC55\DSG\BIOA_UNC55_00_DSG.SFM
UNC55\DSG\BIOA_UNC55_01_DSG.SFM
UNC55\DSG\BIOA_UNC55_02_DSG.SFM
UNC55\LAY\BIOA_UNC55_00_LAY.SFM
UNC55\LAY\BIOA_UNC55_00_LAY_LOC_int.SFM
UNC55\LAY\BIOA_UNC55_01_LAY.SFM
UNC55\LAY\BIOA_UNC55_02_LAY.SFM
UNC55\SND\BIOA_UNC55_00_SND.SFM
UNC55\SND\BIOA_UNC55_01_SND.SFM
UNC55\SND\BIOA_UNC55_02_SND.SFM
UNC61\CIN\BIOA_UNC61_CIN.SFM
UNC61\DSG\BIOA_UNC61_00_DSG.SFM
UNC61\DSG\BIOA_UNC61_01_DSG.SFM
UNC61\DSG\BIOA_UNC61_01_DSG_LOC_int.SFM
UNC61\DSG\BIOA_UNC61_02_DSG.SFM
UNC61\DSG\BIOA_UNC61_02_DSG_LOC_int.SFM
UNC61\LAY\BIOA_UNC61_00_LAY.SFM
UNC61\LAY\BIOA_UNC61_00_LAY_LOC_int.SFM
UNC61\LAY\BIOA_UNC61_01_LAY.SFM
UNC61\LAY\BIOA_UNC61_02_LAY.SFM
UNC61\snd\bioa_unc61_00_snd.SFM
UNC61\snd\BIOA_UNC61_01_snd.SFM
UNC61\snd\BIOA_UNC61_02_snd.SFM
UNC62\CIN\BIOA_UNC62_CIN.SFM

[MainMarinePCMR]

That's quite a lot of missing files... and EA Live Chat isn't of any help. They don't want to check their version of the upload files for errors. They want to assume it's all on my side. Clearly that is not the case.

[Fictitiousfable]

This situation is ridiculous.

[bryaco]

Thanks for confirming my finding Bloodhawk I was really surprised when I saw how many files/subfolders were missing. Hope EA gets it together soon and fixes this issue server side. I don't see how they could think it's client side when sooo many people have the same issue and it's been confirmed now multiple people are missing files from the same folder.

[Fictitiousfable]

I checked my files, and it reflects your findings as well.